Reviews for McDonald's in Morristown, TN
This McDonald's rarely gets an order wrong. They do tend to forget your sauce packets, so double check that. The staff has... always been helpful and appear to have positive attitudes. Read more
I got my food and it was completely raw, disgusting
Manager very unprofessional!!!! Took my son yesterday for a job interview at noon got there early and she hands him a empty cup... and says sit down I will be with you in a few. So 3 hrs later still waiting on her we decided to leave. If the staff is thisunprofessional just imagine how much effort goes into the food. Never get our business again.... Read more
You can not get any worse than this location. I've given them multiple chances. Every single time I've been given the wrong... order or the food was inedible. Last visit I was asked to pull up and wait for a Hamburger Happy Meal. After a very long wait, I was given an inedible meal. Both the fries and burger were burnt to a crisp. Read more
after a football game, 3 of my friends and i came to mcdonalds because sonic was closed. they had a lot of people, so we... understood that we would have to wait for awhile and we were perfectly fine with that. i only had brought cash inside, and whilei was ordering i realized that i would not get the opportunity to pay with cash because the employees were avoiding the front ofthe restaurant. my friend ended up paying for my food, so it was fine. well, a group of 4 teen girls came in after us andstarted speaking very loudly and were being very disrespectful to the employees, but then the employees were fine with thesegirls WALKING behind the counter and getting their own cups. when the girls asked about paying with cash(after they had waitedfor at least 15 minutes) they got yelled at by the employees to be patient. then a female employee said "i don't know who iswaiting on a drink, but here" and threw about 10-12 large cups onto the counter. we waited for 30 minutes and when we finallygot our food, every single order had something wrong with it, and we were treated with disrespect. i understand being busy andbeing slowed down, but yelling at customers isn't going to make anything slow down any. Read more
This location is one of my least favorite. Latest disappointment: went through, ordered a 20 piece, drove to work, realized they... didn't put give sauce, had to wait a few before I could leave to go back, went ahead and added drinks and told them I neededsauce AT THE SPEAKER, got to the window, asked for the sauce- woman working the drive thru said that I "didn't have any nuggetson this order", told her that I had ordered a 20 piece, she again she referenced "not on this order", I told her that I couldshow her the box if she wanted, she hands me one sauceand I ask for another because again, 20 piece, she walks away from thewindow and doesn't come back...I wait until she HAS to come back to the window and she finally hands me 2 other packets. I askedfor the manager, he comes over and DEFENDS her attitude "there is a limit to how much sauce they are allowed to give".Regardless of whether or not there's a limit to how much they can give for free...I ordered the dang sauce at the speaker- eventhough it was their mistake, I would have paid for it. Awful customer service, awful wait for your food, awful management. Read more
This location has been pretty consistently disappointing. Cold burgers on stale buns one time, cold and soggy fries another... time. Also a fish sandwich that tasted funny once. The only thing I've had be decent from here is the frappes and one time I gotchicken nuggets that were actually good. I know it's just McDonald's, but if other locations can do it a lot better, why notthis one? At least make the food hot. Read more
They actually gave us full large fries. Usually all the McDonald's only fill the fry boxes halfway up but here they were... completely full????. Everything was hot and fresh. This is now my go-to McDonald's in Morristown. Read more