Reviews for Dunkin' in Morristown, TN
I am always pleased with how two of the employees make my coffee it's not hard to make but they always put fifteen milk
The drive thru was really busy. Went inside and a a very friendly cashier took our order very quickly. Great place!
Drinks are good doughnuts are ok. Its over priced especially for the area. But they stay busy. The drinks are were its at.
The new remodel is so efficient. Makes the drive through easier and making inside ordering and mobile orders easier as well by... allowing their own space to park to go inside. Super busy always unfortunately but they always try to make everything with loveI feel like. Read more
The cashier never spoke to us. The food was good but customer service was definitely lacking. She had us so confused because she... would not speak to us. She finally spoke to us when we asked if she had a certain flavor donut. Read more
Love my dunkin, but so far, over half the time I order the exact same coffee(I order the same coffee, daily) it is brown when it... should be a light, cream color & it tastes like it is old or something. I'm not for sure what they're messing up on the coffee,but it's literally making me sick to my stomach. I cannot even finish my coffee when it's made this way. It taste so bitter andjust old like. Idk if it's because they're not cleaning the coffee pots, letting the coffee sit there too long or if they'reusing old creamer/creamer that's been sitting out or what. But I'm really tired of getting a coffee only to have to throw it outafter a few sips. I've noticed every time I redeem my free coffee on the app, it is made terribly. From now on, if my coffeelooks like this weird brown color it is now, I'll assume it's old and just ask for a refundd. The staff is nice, usually, butthe quality of the product is awful. I stopped ordering doughnuts because they're always old and stale lol. Read more
My daughter and I go here to get our smoked vanilla iced coffee extra sweet almost daily! Great staff, wonderful service. Today... I asked the young lady who was waiting on me what she would recommend for something new I'm always looking for something new totry. She recommended a really good strawberry drink that I would definitely be trying she let me try it and it is amazing it isa vanilla bean colada with a dash of strawberry taste just like a strawberry shortcake! Absolutely love this place! Read more
We stopped in during a wet, rainy night. Service was ok. It appeared they were closing shop because the chairs were on top of... the table. Turns out they were only cleaning. Because the waiting area is immediately in front of the door, one can feel thecold air as soon as someone enters. Ambiance could be better. If they decorated the area and make it a little more relaxing, Ithink folks would come in and relax, do computer work, homework, etc. Currently, the decor is so sterile. The servers could workon their presentation and smile a little. Read more