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Reviews for McDonald's in Morgantown, WV

Sara Cota 1 year ago
1

Ordered at the kiosk at least 20 minutes ago. No coffee or food so far. Woman at counter keeps telling us people r waiting for... 30 minutes, but another customer got his food before we did. All the tables are dirty. Will never come here again. Would give 0stars if I could! When my husband asked about our order the woman was very surly. Finally told us our order had timed out,whatever that means and gave us 2 free pies that we did not want. Read more

Sandra Wolfe 1 year ago
3

Went to this location in the early evening for a large Coke with extra ice, I got a large Diet Coke and it did not have extra... ice. When I asked for extra eyes the young man in the window started to give me a small cup of ice when I told him I drink wasdiet and I ordered regular he then filled the small cup with regular Coke and tried to give it to me I told him I ordered alarge Coke with extra ice, he immediately got an attitude and started mumbling under his breath and he handed me a large Cokewith extra ice but it was Dripping and I mean dripping with Coke all over and I asked for a napkin and of course he gave me anattitude I then asked to speak to a manager and the manager came up and as I was explaining to her what was going on the youngman that's served me my drink mumbled under his breath and said well then you shouldn't have came here and I said excuse me whatdid you just say to me and the manager was standing behind him and she immediately started yelling at me telling me not to speakto her employee that way. I asked her if she heard what her employee said to me and she said yes as she continued to tell me tostop yelling at her employee, I can assure you I was not yelling at the young man because if I were everybody in the line behindme would have known it. I asked her if she was going to allow her employee to speak to me that way and she just avoided myquestion continuing to tell me to stop yelling at her employee! She then told me not to come back to that McDonald's. I was veryupset I visit this location at least two to four times a day since I'm an Uber driver and I have customers that asked me to stopat this particular McDonald's and I have always accommodated my customer. Day shift at this McDonald's is excellent very politenever had any issues. I would recommend not going there in the evening. I don't know what the problem is why I can never get adrink with extra ice from this location in the evening without it being an issue. I feel lik Read more

Thomas Pritt 1 year ago
5

Stopped by roughly 1:30am on Tuesday and the drive thru was closed. I walked in and could see that all of the the kitchen... touchscreens were in the middle of a software update. The manager ran up front to communicate the orders to the kitchen and Igot fresh food in no time. Read more

Stephanie Cleghorn 1 year ago
4

They are pretty good at keeping the drive thru moving. Not my favorite food but it's quick and kids love it. My food is almost... always right I understand mix ups happen sometimes. Definitely recommend for late night the drive thru is open 24 hrs. Read more

Anzu Nakadai 1 year ago
1

Got here around 5 am. Ordered a blueberry muffin and an oatmeal. The muffin was very moist, sticky, and tasted like depression.... My oatmeal hardly had oats and wasn't mixed all the way through, as the bottom was still dry. My fiance ordered a sweet tea andit's been more than 10 minutes, and still haven't gotten his drink. Horrible service over all. Not worth the time and energy tocome here. Read more

Carter Getsy 1 year ago
1

Sign on the door said closing at 11. Arrived at 10:30 and the doors were locked. Order was already paid for. Also the food... quality here is straight garbage compared to other McDonald's. Will provide receipts to keep this online Read more

Victoria Mayle 1 year ago
1

Was told that they do not have adult happy meals even tho they are advertising it at this McDonald?s also, then I ordered two... double cheeseburgers with extra pickles, where there was no pickles What so ever and my cheese wasn?t even melted still cold.They asked me if I just wanted they to give me extra pickles on the side or if they had to re Make it for me, I just took theextra pickles and left. Me and my friends come here all the time and have never had problems and sadly Bc of tonight I won?t beback. Read more

Doug Thornberg 1 year ago
3

Ordered one of the "Deals" on my app and went inside to pick it up. Everything was correct and fresh. However, the tile floors... were so slick that I slipped 3 times. Read more