Reviews for Chick-fil-A in Morgantown, WV

I'm gonna be honest with everyone, I've never been to a Chick-fil-A and eaten there. I was always a fan of beef. I came here... because the panda Express nextdoor was out of noodles and I couldn't care less about the rice. I absolutely loved the chickennuggets (breaded) and the Chick-fil-A sauce which I have never tasted before. Read more

I?ve worked at Chick-fil-A in mu hometown for two years when I was in high school and I have never seen anything like this. The... two employees are literally on their phones SITTING ON THE COUNTER WHERE FOOD GOES while the employees in the back are talkingabout sports really loud. This is not professional or acceptable for Chick-fil-A Read more

Love the business plan and the fact that they have values and are closed on Sundays. Food is good, milk shakes are great! I... would eat there all the time if they served burgers too, or cheese steaks. I can only eat so much chicken. That's not theirfault, my personal tastes. Staff is awesome, great job, keep it up! Read more

Best restaurant in the Lair but not the best Chick-fil-A in town. I can only give four stars because the quality of the food is... lower than any of the freestanding Chick-fil-A's in town, sometimes there are problems with my order or stale buns Read more

I ordered 10 count chicken minis and they gave me 8 count and 2 of the buns didn't have chicken smh and we tried to call 3... different times and the phone just rings. It aggravating considering I just left hospital to go home witch it 3 hrs away Read more

I never thought I'd say this about Chick-fil-A but they were actually rude! This is the one and only time I have ordered from... here, every other Chick-fil-A has been a pleasure to order from. They couldn't take cash and not because of COVID but becausethe machine wasn't on. It's good thing they don't have much competition. Read more

I had went to this specific chain today and I was very disappointed. First of all I had ordered a chick fil a sandwich with... tomato and lettuce and a coke with no ice. The first thing was waiting for my order for 20 minutes and seeing people who orderedafter me getting their order first was ridiculous. After receiving my order it was wrong. They didn?t put lettuce or tomato onmy sandwich and my coke had ice in it when I asked for no ice. I was very disappointed. Read more

The line was long, REALLY long, but I could see why. The food was fresh, hot, and tasteful, the service was amazing, and I was... at the front of the line in nearly no time at all. I did witness a few customers complain about receiving the wrong orders, butthey got it replaced immediately and were allowed to keep their old food. Out of the other several dozen of people thereeveryone seemed quite pleased, however. When I made it to the counter the cashier apologized for the wait (as if it were longat all) and was very quick to hand me my food after the order. She'd actually given me a large fry (I asked for a medium) and acookie as an apology for the wait (again, not that long at all). I had ordered a medium deluxe meal with a coke, my usual atany Chick-fil-A, and had only waited about five or less minutes to receive it. Mind you, they had three other registers open andplenty of people yet to serve. The kitchen was very busy, and I mean VERY. I looked behind the sandwich shelf and I could seepeople darting left and right. A dedicated crew, quite clearly. The only people "standing around" were the fry boy (who had hishands rather busy) and a woman who's job was to wait for special orders from the front and fold the sandwich bags (assumingthose were her only tasks). I saw her disappear once, and then reappear behind the registers with a broom and dust pan, take outthe trash, and return to her position a short time later. Once I sat down and finished my meal I did find one thing thatbothered me. Just a small detail, really. I had no idea when I was going to get to eat there again, and I didn't know if itwould be soon enough to suit me. I have yet to return (But I will!). Overall: wonderful service, fresh food, and what I saw tobe a pretty hearty team. Keep up the great work!/Would recommend. Read more