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Reviews for Baskin-Robbins in Moreno Valley, CA

Marta Perez 1 year ago
1

Marilyn took our cake order. The entire time she kept saying "huh?" "What" while chomping on gum with her mouth open. Wasn't... surprised to pick up our cake today and it looks like their printer is out of ink, and they let a toddler do the writing. Idon't want to serve this it looks so bad. Read more

fabiola pardo 2 years ago
1

All i can say is the cake prep should wear gloves while handling cake. i was there last week and was minding my business eating... ice cream. I noticed the cake maker, folding the cake bread into a log, with bare hands and wiping crumbs on her jeans. Thenslathering iceing and sprinkles again touching the cake and grabing her nose and wiping on jeans. It seemed disgusting to me ,and unprofessional for her to do that. Those are expensive cakes, full of buggers and clothing lint. Will not be buying anythingthank you very much. Read more

Jesse Ruiz 2 years ago
1

Went to Baskin-Robinson by Moreno Valley Mall today. Ordered their advertised Boba drink and unfortunately tasted horrible. We... asked if we could exchange it for something else. The employee with braces was very rude, arrogant and told us to just throw itaway. She would not exchange or give us something else. We were a regular at this place but will no longer return. So much forcustomer service, try the store on Perris Blvd instead. Read more

Tristan Lopez 2 years ago
1

Gave this a 1 star, here's why The employee Bella that helped us was super helpful and was professional But the African... American employee was rude and not professional, she was wearing a shower cap and wearing Crocs to work, we ordered a Tiger Tea,when they were making it, the drizzle that was used, was spilled onto the girls hand, the employee decided to put the drizzlethat was on her hand, back into the drizzle cup. So we won't be getting the Tiger Tea again, as should anyone else Read more

Trish Martin 2 years ago
1

Wow Mercedes needs to chill out. Horrible attitude. Go to staters for $2.99 ice cream to avoid the hassle.

elvi 3 years ago
5

this place is a little busier than others but the ice cream and everything else, customer service etc is always great!! i love... this location more than others comparing to the one on perris and although there was a lot of people they were able to scooptheir ice cream really quick and mine as well so thank you Read more

Eddie Joseph 4 years ago
4

I was here last night and noticed that it was packed here at this location (it's always like that from what I was told) and the... cone I got was gigantic and of course I ate the whole thing. I had chocolate, almond chocolate jamoca, and world's famouschocolate. It was awesome and the customer service was really great here I enjoyed my visit. Freak job Baskin Robbins. Read more

Tiffany Bonham 5 years ago
5

Even though they got busy, the employee helping us made us feel like the only ones there and she was very patient with my... indecision lol Great customer service, decent prices and servings and of course, the ice cream was delicious(Baseball Nut!) Read more