Reviews for Zoës Kitchen in Montgomery, AL
What is going on with this location?? My normal yummy grilled veggies were dry as the Sahara desert and had HUGE pieces of nasty... cauliflower in it ???????????? (I did not ask for cauliflower by the way) I have only had one other unsatisfactory visit here,but this was just as concerning. Hopefully, things will get better. ???????????? Read more
Rude behavior. This is what we experienced. My husband and I went to Zoe's today (Saturday, August 20, around 2:20 PM. I had... been a couple of times before. I never had strong feelings about it one way or the other, but I found myself liking the spinachrollup recently. This was his first time. WE WILL NOT GO BACK. He ordered some kind of pita sandwich with an extra side oftzatziki. I ordered the rollups with aioli dip and baked falafel. We waited 30 minutes for our food after ordering. Thishasn't been a surprise lately. Everywhere we've gone seems to be short-staffed. Then, we saw someone leave with what I assumewas a huge catering order. We figured this was reason for the long wait. Okay. That's fine, but then we started seeing peoplewho had ordered after us receiving their food. That's when my husband got up and said something. Now, my husband it not afraidto complain, and I notoriously avoid confrontation, but I heard him talk to the cashier, and what he said was hardlydisrespectful or rude. He brought up the fact that we had been waiting a while, and that the person who came in and orderedafter us just received her food. The lady at the counter told him that she had an online order. My husband, always a straightshooter, told her that this was not true, that we were walking away as she was ordering. The woman then said she would bringthe food right out. When she brought his food out, she threw it down on the table, not in front of him. He got up and asked tospeak to the manager. Another lady behind the counter told him she would be there soon. Eventually, someone brought out myfood. We received no aioli or extra tzatziki. The woman came up and asked we needed. He asked what was to be done about theserver who threw the food down on our table. She then told him that he was rude, and she wasn't going to allow him to speak toher staff like that. She started telling him that they were working very hard to get a $1,000 order Read more
Good food, tomato bisque is a little on the acidic side, for those that like that. Girlfriend got steak and shrimp kabobs and... she said they were very good. Read more
This was my first time at Zoe's, I wish I read the reviews prior to entering this kitchen, this was a very poor representation... of Mediterranean cuisine, the food was heated up (barely) in little 4oz containers, and was so dry, and did not look anythinglike the pics in the menu. The folks at the counter could also have been an indication that the food would be lacking inquality, they showed no enthusiasm or care for what they were doing. I do not blame the folks at the counter or what they areserving, but I hold the owner/managers at these stores, for running such a business, these complaints need to be addressed, thecustomers are your biggest sales representatives, this was a big waste of money, in these tough times to spend it on suchhopeless food... Read more
First time we ate here it was pretty good. Second time, horrible. Cashier acted annoyed when we walked in. Ordered hummus for a... starter. Came out with 4 small slices of pita bread and 6 small slices of cucumbers. Not even enough for the amount of hummus.When we asked for more pita bread, we were told it was an additional charge. Food came out and both chicken and steak were cold,dry and tough. Overcooked or been sitting out for awhile. Halfway through the meal my husband found hair in his salad. We askedfor a refund and were told it wasn?t possible because there was no manager on duty. Read more
Terrible customer service, I felt like I was an inconvenience because the cashier had to put her phone down. The food was not... that good either; the chicken roll-ups were dry and lacking flavor. Not worth the price to me. Read more
The service was good. The food was excellent. They were out of Salmon. No one in the restaurant when we arrived. Several dirty... tables. Ordered avacado with my grain bowl. Two large wedges of fresh avacado were included. Perfect. Ordered the same at Panerarecently and I received a puny sliver. Read more
Terrible customer service. I have given this location over 4 attempts and every item I have placed an online order it is never... on time. The workers in the back are constantly joking and apparently not taking the job serious to get the orders out in atimely manner. The cashier had no sense of urgency and gave a very lazy attitude. I am done with this place unless they have aserious turn around. I hardly ever write reviews, but this is getting sad at this point. Read more