Reviews for SUBWAY in Montclair, NJ
Do not order from these guys! I placed an order for 7:40pm, was given an order number.....and they close at 7:00pm. Ruined our... entire night! Completely unreliable! Read more
Ordered a cold cut combo which says it was supposed to contain 3 types of meat, and I just got balogna. When I called them to... ask about it, I was told that they only put balogna in the combo for deliveries. I feel like I wasted my money and that theyshould have listed that on the site. I'd suggest not getting a cold cut combo through delivery if you order. Read more
I love Subway, but this location has horrible customer service, old hard bread, and the ice machine is always broken (and no,... the fountain drinks are not cold). If I could give 0 stars I would. Read more
Still waiting for that "follow up".....guess this is indicative of the lack of care that this location has for its... customers. Any additional follow up on your note would be greatly appreciated. TERRIBLE experience and food!! To start, Iwalked in at 7:15 and despite the posted 8:00 closing time was rushed to place my order and was told that I had to pay cashbecause the register was already closed. I was originally overcharged until I pointed out the price mistake, and was not given areceipt. I ordered 2 footlongs, the bread was burnt on both (did not get it toasted), and when I got home I realized that myCold Cut Combo only had bologna on it. Lastly, while starting to make my subs the server sneezed three times and I had to askher to change her gloves......wow!! If I were this locations franchise owner I would be embarrassed!! Read more
We only came in to use the bathroom, so per social rules we bought a drink first. We got a Gatorade out of the fridge. It was... cold and good. The person working behind the counter was polite and friendly. Read more
I apologize for the long post, but details matter. I had never had a problem in the past; however after today, I won't be... returning to this location under any circumstances. I waited my turn as I should (3 customers ahead of me). While the clerkwaited on the 3 previous customers, an online order came in. The clerk picks up the online order slip, and returns to completethe order of the second person of the 3 customers ahead of me. Then he completes the order of the third customer ahead of me, ashe should. Finally, he gets to me, and I place my order. He begins making my sandwiches (4 of them), a couple comes in and theywere waiting their turn. Before completing my order, he asks them if they placed an online order. They say yes, and he turns tome. He tells me that I have to wait because they have been waiting a long time. I respond that they have not waited longer thanI have (3 customers ahead of me, and they can't wait for 1 customer ahead of them?). He ignores my comment, and makes theirsandwich. They get a drink, and they tell him their order was for 2 sandwiches. He tells them he has to complete my order, theysay okay, and he does. I pay for my sandwiches and thank the couple for waiting their turn, and they were very gracious tome. The only difference in the customers is that I and all 3 customers ahead of me are all African American, but the couple isCaucasian. The clerk is either Indian or Pakistani--I don't know which because I did not ask him--it did not matter to me. Thatsaid, I won't calmly accept being treated unfairly by anyone. I had a larger order which was in process when they arrived, and Iwas waiting my turn when their online order came in. They did not wait longer than I had. I will not be returning to thisCleremont Avenue in Montclair, NJ location. I will spend money in a location where I feel appreciated as a customer. I cannotin good conscience, recommend that anyone else go there. Read more
Had the pleasure of patronizing this location while handling some business in the areas. Staff was friendly, polite and patient.... All your typical Subway fixings. Clean and fresh, even the other customers were happy and smiling. One thing that stood out wasthere cookie selection. This is the first Subway I?ve been to and they have over five cookie options. Great experience andplease keep up the great work. Read more
Very clean and neat. Well kept. Staff is very friendly and provided great service! Can't wait to go again :)