Reviews for Panera Bread in Montclair, NJ
They started off good now they are falling off!!! they need to hire more staff or just close the whole store this is the second... time I was late for class after ordering my food 35min in advance Read more
Horrible wait time. Must be managed better or closed.
Order in advance go to pick up 30mins later and still end up waiting 15 more. Unless you have an extra hr to wait, go somewhere... else. Read more
I'm a student on the campus this Panera location is nestled within. My complaints with the restaurant in general are few and far... in between; the staff work as quickly as they can given the sheer volume and frequency of orders they receive, and to myknowledge they've never gotten my order wrong. My main issue -- and the reason I docked two stars from this review -- is thefact that this location's integration with the Panera app is completely broken. Oftentimes at this location, I pay with mystudent card because I have money allocated to be used for food on campus as per my meal plan. Panera has included a feature topay with student cards within their app already -- but this location has not integrated it properly. When trying to pay with astudent card on the app, you are met with a white screen on which nothing appears no matter how long you wait. This means thatif you are a student and don't want to pay out of pocket on every visit, you are forced to come to the physical location beforeyou can even order. This, and the subsequent inability to order ahead unless paying out of pocket, is a massive inconveniencefor hundreds of students ESPECIALLY given the wait times. Because I can't order ahead while I'm still in class, I am forced tomake my way to the location itself to order, and I often end up missing my train or bus. Frankly, this issue is ridiculous andlikely can be easily fixed. It's silly that I even have to write this review as I am far from the first student to expresscontempt for this issue. Hopefully someone at MSU or the management of this location see this review and sort the problem outaccordingly. Read more
You can always get a good meal in the cafe, the mushroom soup and grilled chicken sandwich is my favorite dish.
The food was delicious and the service was friendly. It can be somewhat expensive especially for the portions that you receive... however it was enjoyable Read more
Service so slow I thought I was in a molasses bubble down south. Average 20+ minute wait from estimate at best for your order... even if ordered ahead online. Read more
Got my order wrong. Didn't have lids to fit the cups they were giving out. More attention to detail is necessary.