Reviews for Moe's Southwest Grill in Monroe, NC
Food was good. Place not very clean. Some of the employees need to be respectful and watch their language
It was okay. Store looks like absolutely disgusting pans looked like they have never been washed. Food was splattered all over... the place; not to mention there was boxes stacked up in the dining area. Salsa Station looked horrible it looked like the saucehad been there since last month. Overall the food was good, although, the Burrito unraveled as soon as I bit into it. I wouldsay save your time and go to Chipotle instead. Read more
After calling the ?manager? about my daughters food being only being made with rice/bean/meat?. She said ?your wrong I made that... myself? We told her that it doesn?t have all the other selected choices. She proceeded to say we don?t have Slasa, cheese, sourcream or anything for you. She mentioned if I drove back 15 minutes down the road she could give me pico de gallo? clearly notmanagement material. Read more
The best southwest grille I've ever been to yet. It's slightly better than chipotle, the salsa bar has a good selection of... sauces, but the best one is the chipotle ranch Read more
We stopped tonight and placed an online order for the taco boxes, forgetting it was Moe?s Monday. They were SLAMMED, and only... had 2 girls working the line and register and floor, and the manager helping in the back and wherever else he could help. Thatline moved SO fast, and they kept everyone happy. While our order was late, We were happy to sit and wait, and the manager wasso apologetic for the delays. He had nothing to apologize for, and I?m just sorry I didn?t catch the names of those working so Icould thank them personally. Would definitely go back whenever we?re back in Monroe. Read more
Fast and friendly service but...the serving area did not look appealing at all. Most of what you could see of the cooked items... had a film on the top of them, not a plastic wrap but a dried out film. There was also a lot of cross contamination between thebins which just made it look dirty and unappetizing. Read more
UPDATE: The manager called and apologized for their mistake. They remade the whole order again free of charge. Thank you. Review... changed from one star. Apparently when you order 1lb of something, this location feels that 4-6 ounces should be enough. Wepaid for a pound of each and half the family ended up with nothing because of this. I sent an email and they do not respond. Iwill have to start using the location in Sun Valley moving forward. The week prior to this I placed the same order and receiveda large bag of chips and salsa with it. When I picked it up this time I was told those are not included and that the managermade a mistake last time. Read more
This was my first time here and the food was absolutely delicious. Having labels in place to tell people what they are ordering... would be very helpful. Especially if the person preparing the food doesn't have a lot of patience. The drink machine needsserious help. The sweet tea sucked and most of the soda tasted like grandma's medicine. Otherwise it's a good place to visit forchow! Read more