Reviews for McAlister's Deli in Monroe, NC
If you want fresh made deli style sandwiches , soup , salads , stuffed potatoes & more this is the place . McAlister's Deli has... a great menu of fresh items . We dined with friends on a Sunday for lunch , although it was very busy the staff at McAlister'shandled the crowd well & got orders taken & food served in a timely manner . Some of our party had the broccoli cheese soupwhich they said was delicious. Our party also had nachos which were tasty . I had a turkey sandwich on a multigrain bun withample turkey, lettuce, tomato , avocado, and it was divine . I also had chicken tortilla soup which was good . My husbandenjoyed a Angus roast beef sandwich & chips that he is still raving about how good it was . There is plenty of seating & parkinghere . Beverages are refilled at the counter. They also have a dessert menu if you have room . We got a slice of carrot cake &shared between us , it was rich , lightly spiced , moist beyond belief , and tasted divine . This restaurant has a pleasantatmosphere & is family friendly . The iced tea is excellent here & that is a plus for me where ever I dine . I normally do notdine in restaurants that don't serve iced tea . Try McAlister's Deli, I think you will enjoy it . We did & will definitely begoing back soon . Read more
We used to be regular customers here, but the quality has flat out disappeared. We ordered online to pick up in store. When we... picked up our order, we found a cold, hard potato with barely any toppings. The macaroni and cheese side wasn't even a third ofthe container. When we questioned what we were given considering their increase in price, the manager then argued that "theyhave always filled containers like this and any more toppings on the potato would be toppings with a side of potato." I'm notsure if the manager needed to have their eyes checked, but the meat wasn't even visible. It was just olives, a tiny bit ofcheese, and green onions. At that point we requested a refund. The manager still argued with us. At that point, we questionedwhy there was a service charge on our bill as well since no one took our order in person and no one served us. We picked ourfood up from a shelf. The manager tried to tell us that all restaurants have a service charge if you order online. This isabsolutely false. Especially since I have online order receipts FROM THIS RESTAURANT without a service charge within the lastyear. I'm tired of being lied to, taken advantage of, and argued with as a customer that was trying to support their business. Read more
I would not recommend any stars after how I was treated today. I eat here all the time, placed my order today with a nice young... lady at the front named imani. She read the order back to me, everything was fine when my order came out, it was incorrect. Iasked nicely if it could be corrected. The manager advised me that I would have to wait 10 minutes and there were no customersin the Resturant even though they made it wrong because he was working on a prior order. He proceed to tell me to have a goodday and had no interest in assisting me. Only received a partial refund Read more
My husband ordered New York sandwich (roasted beef) with potato salad and sweet tea while I ordered Reuben with Caesar salad and... blackberry tea. We both appreciated how easy it was to order online through the App and were impressed by the customizationoptions. Our orders arrived fast and everything was yummy. We will return. Read more
Order to go curbside pick up I called let them know I was there girl brought my food she said make sure you check it because... they are always missing something. Ok I checked my food realized the dressing for me and my fiancés salad isn't in there alsomy spud max only has cheese and bacon on it and no sour cream for the shareable nachos so I got out of my car went inside andthey charged me for the sauces they forgot get home and there is hair in my sons food and the cookies we got were the size of aquarter . Y'all will never get my service again I spent $40 on food and this is how y'all do good deal I'll never be returning!Sad thing is we love McAlister?s and we come here at least 6 or more times a month. I?m pregnant too and lately all I crave isMcAlister?s . Read more
I'm not sure in what world this container feeds 6-8 people. Maybe if they each get a spoonful AND it's cold. And why is a... salad in this container??? Ok, it's time to get over these "convenience" restaurants because you'd be better off making thesesimple meals at home AND you'll save yourself some money. I paid $51 for this abysmal meal. Read more
Upscale sandwich, soup and salad restaurant. Ingredients are always fresh and the selections are plated in an appealing way. If... you want burgers and fries though, keep moving. This is a place for an avocado turkey sandwich with fresh fruit on the side andmaybe a cup of chicken tortilla soup. Service is always good, friendly and frequent too. Read more
Every table was dirty, still had plates of food on them. Caucasian employee ignored my family and I, let another family cut in... front of us. Totally ignored me when I brought it up. Floors were sticky and just felt dirty. Every container of my to-go orderwas dirty on the outside with something on them. Utensils were put in the bag unwrapped and food was nasty. A waste of $45, Inever will return to this location. Read more