Reviews for Tim Hortons in Monroe, MI
I didn?t receive all of my order one day. Called up there and was told just to give my name and the two items that was missing.... Lady was super nice on the phone. Placed a second online order and informed them at the speaker about the 2 items I stillneeded. Pulled up to the window and was told I was only getting current order and to get out of her line. Very rude. Read more
Love the guy who works overnights, was such a sweetheart and laughed at me and my friends stupid conversation, his vibes are... amazing. Deserves a raise. This place is great and always has good wraps too when I come here before school. Read more
From time to time, I drive through this place to order a breakfast. Today, I ordered egg & cheese English muffin and coffee.... When I arrived at my office, which is about 5 mins away by car, I found two chocolate donuts instead of the sandwich I ordered.It is really disappointing! Read more
I go to this Tim Hortons basically every day and I am disappointed almost all time whether it be the wrong type of donuts or the... whipped topping on my ice cap but today was the worst day at Tim Hortons. My drink was not filled all the way and the employeeswere acting foolish. Read more
I?ve been to many a Tim Hortons in my time but nothing has ever beat this one. Being greeted with ?Top of the morning to ya?... over the speakers blew my mind (in a good way) and gave me a topic to discuss with my coworkers through the rest of the day. Iwas handed my Ice Capp faster than I normally am. The staff was friendly and efficient. The drink itself is immaculate and Irecommend to anyone who has or hasn?t been there. - Kudos to the Monroe MI Telegraph Tim Hortons Read more
Probably the best vanilla cream cold brew I've had. The cold foam was a nice touch. Not a great donut selection.
Made an online order and wanted to pick it up. They told me they didn't have 3 out of the 4 items I ordered, so I requested for... the order to be cancelled. They claimed it was completely impossible to cancel my order or to get a refund, which is absolutelyunheard of to me. I left the drive-thru without any items or my money back. The people working clearly had no idea what to do orhow to handle the situation and kept telling me I could pick my order a different day even though I made it clear I just wantedmy money back at that point. I called the following day and they told me to come back to get a refund with a negative tone.After hopefully getting my refund I will never come back from how awful this was handled and how the employees treat theircustomers. Be cautious if you plan to make an order online. Read more
I love Tim Hortons and my favorite is the Oreo Ice Capp but the last two times I?ve gotten one and gotten whip topping on it the... whip topping has tasted absolutely disgusting.. not going to stop me from getting the Ice Capp but definitely something haschanged with the whip topping Read more