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Reviews for El Paso Mexican Grill in Monroe, LA

Paigetamica Carter 1 year ago
1

Hello all. My family and I (party of about 40) went here for a birthday dinner for one or our Military retirees. We had one... server. He did not want to serve us. He may have returned twice for drink refill. But we didnt mind that. We had a biggroup. Here is where the problem came in. He issued our tickets and never returned. This place usually have you pay at thetable. Well people had other engagements...so they paid at the bar and some on the way out the door. Those of us who couldwait waited and he never returned. As a group we walked to the front so we could pay for our food. Tell me why these peopletried to charge one ticket twice...made one guest pay for another parties food and called the law when we told them they werecharging us for the people who had already paid. It's so hard being black in America that even the people of Hispanic decentsee us as thugs...scam artist and not good people. After waiting 30 minutes we called the police ourself to see what the holdup was. It took the law enforcement officers to tell us to disregard the additional charges. All they had to do was rewindtheir video camera footage and take a second look. Instead they treated us like we a group of 40 African American people woulddine and dash. This is how innocent people get hurt because we all know the law would be on the side of the establishment. Wewaited because no one was trying to cheat these people. We waited because we are honest people. We waited because how dare theytreat us like this. Now...they apologized and gave the one guy a $50 gift card...as if anyone of us would want to frequent themagain. I left this long review because people need to know that African American parties/groups are not welcomed at theseestablishments. I wish they would just put up a sign saying we aren't welcome so everyone would know where to leave theirdollars. Way to ruin someone's birthday dinner. Read more

Abhishek Srivastava 2 years ago
4

Huge restaurant, excellent seating service. Staff is very courteous and polite. The food was okay. Maybe I dint order the right... entrees, but I would go back again because of the grilled chicken Chimichanga. Polloasada Chicken was also nice. The chips andsalsa was amazing. The prices are bit on the expensive side. Read more

Jeff Davis 2 years ago
3

Bean dip and salsa were decent. Service was friendly and fast. First tex mex restaurant that did NOT offer sour cream sauce for... chicken enchiladas.... Only queso. Not terrible, but the chicken inside was straight unseasoned shredded chicken breast. Tastedlike it was literally pulled off a deli rotisserie chicken. I may try it again and ask for fajita chicken enchiladas.... Butthese were just not special. Read more

David Kamenesky 2 years ago
2

Lunch Specials are $12, $13. We wanted chili sauce on two entrees and were charged $3.50 each EXTRA without being told first. ... Food not at all what we were used to. Not appetizing looking. Did not enjoy at all. $16.50 for lunch is ridiculous, especially when you can't eat it because it looks so unappealing. Read more

Paul Davis 2 years ago
5

Best TexMex of the Louisiana Delta.. Delicious chicken taco salad..hands down the best I've had...

Crystal s 2 years ago
5

The food was amazing!!! The service was wonderful, very attentive and polite. That was my 1st time at the restaurant, we... showed up about 30-45 minutes before closing. When we walked in, the had true smiles on their faces and did not do as otherplaces do when you show up close to closing time. The food was fairly priced BUT they have a HUGE menu, so that makes it hardto choose from. I truly enjoyed the evening, I will be going back. Read more

nicole mccoy 2 years ago
1

My son and I got the chicken fajitas for 18.99 plus tax. We got 7 strips of chicken and maybe 10 spoonfuls of veggies. 3... tortillas shells were a serving for 2 supposedly. If u wanted more tortillas they were 1 dollar per shell!! Super super skimpyon servings and their prices are insane!! We will definitely take our business elsewhere if we want to eat Mexican out. Read more

Laci 3 years ago
1

The food had absolutely no flavor. None. The nachos were dry. Everyone got their food at different times. I had to bring mine... home because everyone was finished eating by time I got mine. We had two different family?s and two different tickets but puttwo tables together so we could be together. The waiter added a gratitude to the ticket which was brave because the service andfood was just awful. (Notice our ticket says 4 people) Got home and fed my food to my dog. It was worst left over. Waste ofmoney. I have no idea why the other reviews say what they do. Read more