Reviews for Church's Texas Chicken in Monroe, LA
Showed up to pick up an uber eats oder and the lobby door is unlocked all lights on, but I'm informed that they closed at... 10.....which was well before the customer could've ordered. Read more
The food was hot and fresh but the service was very slow... Waited over 30 minutes
They refuse to take order over the speaker ???? they made us wait in line & took orders in person to keep drive thru time down &... after sitting in line for 20 mins they didn't have what we want so we order the family smoked chicken family combo. ALL OF THECHICKEN WAS BURNT WE tried to call the restaurant back but no answer. Read more
I have learned a lesson, NEVER EVER eat from church's chicken on the south of Monroe, la. They store is nasty inside and I had... to wait 20 minutes then wait 26 more minutes after I placed my order. The Mac and cheese was half full and burnt and the chickendid not have no seasoning and to top it all off the gravy on the potatoes was sour. Customer service was very bad, when theyfinely got the order ready.... She opened the window and said here. But the time I set waiting on my order, everyone inside wason there phone and had loud music playing. Smh. Read more
Desired St Monroe, LA location -0 stars Drive-Thru young lady had no idea what the Family Texas Grande Meal consisted of even... after reading the ad off the board verbatim. Male took over stating he was the Manager was very rude, hostile, & threateningbody language untying his apron, pulling his pants up aggressively. Explained repeatedly was placing the order by the ad, thisperson made it very clear nothing will happen to him and there is no recording! Just WOW, no customer service, respect, orsafety -0 stars Read more
If you spend more than 15 minutes in line behind 4-5 other cars than something is seriously wrong. The staff exhibits attitudes... and are slow in fulfilling the order. I have tried this restaurant at least 3 times and the service remains the same. Taking mymoney and business somewhere else. Read more
The person taking orders does not listen for everything a person wants. Didn't include biscuits when the order was being... packaged. Had to wait 20 minutes after the store was told the order was wrong. Had to go inside to get everything corrected.This started when a new person was hired several weeks ago. She needs to be terminated. Store at 1613 Arizona Ave in Monroe, LA. Read more
Gave me no ice and had black spots all around the cup and gave me the wrong food