Reviews for Dunkin' in Monroe, CT
They have no sense of urgency at this location. They are rude when trying to get their attention through the drive through as if... they are being forced to work there. Read more
Extremely slow, extremely unprofessional, and extremely rude. What a perfect combo? ???? Took 15 minutes for a grilled cheese... and hash browns @ 11:15A on a Thursday. Read more
This dunkin is one of the good ones. ???? The coffee isn't burnt and the hot food doesn't have cold spots.
North of town locale on state route 34 (Roosevelt drive), the main east/west route through the Stevenson section of town. Drive... thru available. Outdoor seating available ( weather permitting). Read more
Customer service was terrible! I wish I got her name. But she had deep red colored hair and seemed young. No polite greeting,... took her own sweet time to take the order. When asked if she could add some sprinkles to a chocolate donut she initially lookedclueless and then said she did not have sprinkles. She messed my order and instead of adding jelly filled munchkin, added aplain one. No Thank or smile at the end, like she was doing a favor. Read more
Went through the drive-through today and the lid was not on my cup all the way... When she handed me my coffee it spilled all... over me.. I now have burned fingers and my interior is covered in coffee. If I wasn't in so much pain I would have asked forthe owner's number but I will sure be doing that tomorrow. I was on my way to work and thank goodness I'm a nurse, I was able toget some burn cream for my hand. Not one employee asked if I was OK.... I had to ask them myself, for ice. They literallyjust stood there and stared at me while I tried to clean up. Read more
This is the first time I'm reviewing this place. I dont do much of this at all but only when I feel its necessary. I live right... up the road from this location so I use them frequently. I always order something very simple. 2 coffees one regular and oneblack. I have never experienced such a lack of accuracy on such simple orders. They have probably made 25% of all of my ordersthere correctly. It seems as if they hire young people who do not seem to care very much and/or lazy. Unacceptable. This placeneeds to start getting orders correctly or they will end up losing a lot of business for sucha simple thing they could fix. Read more
They?re nice enough but complete orders very slowly. When you ask for a certain drink it?s 50/50 whether or not you get it... exactly as you asked. No sense of urgency and frequently inaccurate orders: so head here if you like gambling or have time tokill. Read more