Reviews for McAlister's Deli in Mokena, IL
I ordered using the app for pickup at 11:38 am. I arrived at 11:40 and had to wait in line. Finally they told me that they were... getting to my order next. I left there at 11:55 am. The soup had long strands of hair in it. 2 that I found before I threw itaway. The sandwiches were good but my wife's chicken salad sandwich had very little chicken salad in it. My sandwich which was aking club on the other hand had plenty of meat, cheese, and ingredients.Nice 80 year old lady at front counter ringing up ordersby herself and doing drinks. Behind the counter in the prep area there seemed to be alot of workers. Lots of people waiting fortheir orders. Restaurant appeared to be clean but service times were definitely an issue. I would suggest ordering ahead usingthe app and doing a pickup time that is 15 to 20 minutes sooner than you actually need it because of the service time issue. Read more
First time ever at a McAlisters. Atmosphere was awesome with great music and very clean restaurant. My sandwich was made... incorrectly on the first go, but they immediately re made it for me and had excellent customer service. Sandwich and spud 10/10would recommend. Will definitely be returning! Read more
5 Star Review ?? ?? ?? ?? ?? Wilmington?s is a cozy yet seriously charming deli. Nestled in the homiest of towns Mokena,IL. I... was greeted by a wonderful aroma of fresh sliced meats as soon as I walked through the door. Unlike most delis the ham wasphenomenal. The tea is to die for. WILL BE BACK! Read more
My chopped salad was excellent! Everyone pretty much liked their meals. BUT they do not have coffee, which I drink several times... a day. I would have settled for Diet Pepsi BUT they only carry Coke products. Game changer. Moving on. Service was great.Everyone was friendly and fast. Nice deli. Read more
Horrible service. Just ordered food here. They didn?t have half of what we ordered including cheese for a salad but when I chose... a different salad which cost a little bit more, the manager had the nerves to go and calculate the increase?a whopping $.67. Themanager never came and addressed us or apologized or anything for the restaurant not being equipped to fulfill orders. It?s notour fault the restaurant is out of basic items such as cheese. Not to mention the manager just had a nasty attitude period whichwas obvious by the way she treated the employees. Do not go here. Read more
We love to order from here but amazed on how stingy they are getting with the serving sizes. Order a cup of Mac and cheese and... expect a cup. This is all you get. This is not the first time it has been the 5 or more orders so it's not a fluke, it is themanager being stingy to save a buck and up profits. Not sure if this is a corporate restaurant or franchise but they seriouslyare cutting back on portion sizes. Sad since we do like the food and choices but $12 for a sandwich and side and the side isjust a spoon amount. Read more
The food is beyond delicious! Customer service is good. My only negative is opposed to giving me the ends and center of the... lettuce ???? the big white part, which takes always from the salad itself. I could enjoy my salad without picking out so manyunnecessary piece. This was only today?s photo, yesterday it was ridiculous. Read more
Best Cornbeef sandwiches ever. The service is really great. The price is Super Good. The cornbeef is really lean. They also... add nice sides to go with your food. The price excludes soda too. Read more