Reviews for Baskin-Robbins in Modesto, CA
Went in for a gift card, they said they only accept cash for gift cards and couldn?t even take a debit card?
Friendly service. Great ice cream!
On June 23 on a Thursday at 4:15 PM they have the most rude Customer Service. definitely not trained properly to deal with the... public Communication ..And they also are very rude over the phone? This place needs to be shut down and replace all new trainedemployees Read more
A nice place if you have a taste for some dessert, not really any lines so you are in and out fast
Sad customer service.Gave my family the wrong ice cream. Only gave me a $1 discount for there mistake. I couldn't replace it... because they had close already. I like the one on McHenry better. Most places would've replaced my purchase with a free one orat least half. Read more
Took forever for this employee to cash me Out and i was also taking care of my son and make sure he doesn?t make a mess and i... dropped my ice cream by accident. And the employee did not even offer me to get another scoop that i am willing to pay for mewasted $11 with this inexperienced employee Read more
When we've come to this location multiple times in the past and its always been great service. Tonight you guys had a new guy in... training who was actively trying to do a good job and continously asked questions to his fellow coworker. He said hi to us whenwe came in- she didn't. This brunette coworker seemed extremely annoyed and "over it" because she was working. She continouslyleaned against the counter with her hands crossed and only spoke if the new guy asked a question until she realized my boyfriendalso wanted ice cream then started to help him. The amount of ice cream I got from the new guy versus the miniscule ice creamscoops she gave my boyfriend was really upsetting. I get everyone has bad days, but when you actively have attitude and lookTHAT upset in front of customers and decide to give them poor quality of service, its not ok. The only reason I didn't give 1star is because the guy did a great job even being new. There were two girls working. The one I'm referring too is the youngwhite brunette with the "keep it wild" tattoo across her left arm. Read more
I have never had to ask for more hot fudge. And my cup wasn't even filled completely. When I asked for more fudge she looked... offended. Read more