Reviews for Subway in Mobile, AL
Worst Experience ever! Women claimed I couldn?t get a refund after she messed up both of my sandwiches. I?m pregnant and my... stomach started to feel heavy so I sent my boyfriend in.. mention you I?m on the phone with him giving him instructions thewhole time, he clearly stated a ?cold cut sandwich six inch with everything but spinach? also he ordered a six inch ?rotisseriechicken bacon ranch? but for some reason they left off the bacon??.. my boyfriend came outside and explained to me that theysaid he had to pay for another sandwich after THE women on the veggies side messed up my sandwich.. meanwhile my unborn babycan?t eat spinach due to the fact it could be carrying leaf bugs so I know for a FACT he told her no spinach, now to top thatoff I knew she wasn?t listening cause I asked for a cup of sweet onion sauce too with my order and I didn?t even get that????????????.. now I?ve heard of refunds & replacing a sandwich but now they can?t do that after they mess ups? I had to pay for2 more sandwiches.. and they was sloppy not to mention the women at the cash register on the other end of the gas station wasbudging into the conversation being rude and worried about our situation while she has 20 other people waiting in a long line!Will not be back! most terrible experience. it?s unsanitary! gloves was touching everything else including the walls. The olderwomen was more worried about her burning biscuits that she was cooking in the subway oven then everyone else sandwich so ehhh.Won?t be coming back, horrible horrible customer service. This happened on April 13, 2022 with the ?morning crew? Read more
I understand hiring disabled people but the company needs to make sure they can do their jobs right. I spent $23 for 2 six inch... sub meals with 3 cookies and they were horrible. Read more
Nice service.... and every one deserves some help! Remember.... life is about helping... others when your able.. someone once... helped me once and it made a world of a difference in my life... changed my world actually..... and you could be that someoneto someone else... even if its a complete stranger..... Read more
They act like you are inconveniencing them if you ask them to make a sandwich for you. There were 8 people lined up and one girl... is up there making all the sandwiches, while the other is flirting on the phone with someone. I read the sign that said can makeany sandwich a melt for a dollar. I asked for a steak and cheese melt and she wouldn't do it. I said well that sign says you canand she disagreed. There was a lady in front of me that was dark skinned and she got hers. so, now I'm of the opinion that, Theywill never make a sandwich the way you ask them to, if you are white. Won't ever spend a dime here again. Read more
Came in at 2:37pm and the lady behind the counter told me the guy in front of me was her last customer for the day. WTH. It's... 2:37 in the afternoon. Every time i go to this subway there is a problem. Whether no one working, or they just socializing ornow closing mid afternoon. I will never come here again. Read more
Love the people. Open when they feel like which is sometimes convenient at midnight when ur hungry. But not always open til... then. I think it depends on the night and the mood of employee. Read more
The subway chopped salads are just wonderful. The only downside is that they aren?t really advertised. Someone at corporate... should really put out to the public that subway is more than just sandwiches. Read more
These so called "sandwich" makers here at this location are the WORST......I STOOD in line for 3 minutes before i was waited... on.....here's the kicker......she was STANDING next to me on the other side of the counter on her PHONE SCROLLING....I had tosay excuse me are u in line then i looked at her shirt.....hell she works there!! Nasty attitude. Totally. I also suggested hergetting a better fitted uniform. I tried calling the store several times but nobody answered. Id lile these issues addressed forme and other concerning customers. Read more