Reviews for Popeyes Louisiana Kitchen in Mobile, AL
Just picked up tenders from the window. I tried to order via the web. It wouldn't let me order a dozen mild and a dozen spicy.... It made it into 1 item of 2 dz all spicy. Read more
Customer service was fine; I guess due to the reviews listed here however I've never had service issues at any of the locations... here in Mobile ( just pandemic hours). But I had to take a pic to show this chicken was old; the breast has a Grey tint and isway to big to be cooked whole. This size breast needs to be cut up or not used at all. It tasted awful. Biscuit, side, drink andwing were good. Read more
Our side containers we're not even halfway full! Now that's sad for as much money as we had to pay for a two-piece chicken... dinner and extra for the sides they were not even a full container Read more
2 stars because the food is good. However the staff is untrained and the experience is very slow for "fast" food. AND they... NEVER get the order right. Read more
Rudest Popeye's in Mobile. Literally the past 4 times I've been here, everyone is rude as hell to me. They've messed up my... order twice and couldn't care at all. Make the drive to Schillinger if you want better customer service Read more
$27 for this times two. Too, too much. You?d think after spending this amount of money and not Even getting drinks you would... get a thank you. No. Lost a customer. Obviously I?m not a regular, but at there prices, who can be. Read more
To the manager (not pictured), you really need a new strategy. Running to deliver orders to 4-5 cars in parking lot every 15... minutes is not how it?s supposed to be . Y?all looked crazy out there trying to figure out which order belong to who. It?scalled a drive-thru for a reason. Cook the food based on previous rush times and down times and MANAGE the flow! All thatrunning around and somebody is bound to get hit in the parking lot trying to deliver orders. It was a mess out there yesterday,and hopefully you will do better. My food was hot. My order was wrong. Real chaos at lunch time Read more
If I could give something lower than one star I would. The food is hit or miss whether it is good or not. The customer service... is garbage. I just tried to get some food, it's raining, no one was working the drive thru, and when I walked into the lobby,there was an employee sitting in a booth told me the inside was closed. I asked about the drive thru and she looked at me like Iwas stupid or something. Never going back to this location again, even if it becomes the last popeyes in Mobile. Read more