Reviews for Krystal in Mobile, AL
Ordered a 16$ Krystal chik meal, the tea was spoiled so we went in to change it out. Got back to work and the chiks were burnt... and unedible to the point t it hurt your teeth to bite into it. Called to try to get the food replaced, no return call...brought the food In person to change out, and they said they didnt have to replace it because we already replaced the tea andtheir tea wasn't spoiled. I usually eat Krystal 2 to 5 times a week.. no longer will I do so. If customer service is that bad,I'll find new place that wants my 16.00 a day for lunch. Do not recommend eating at this store. Read more
How are you going to say it'll be a 15 mins wait on Krystals? That's literally 95% of your business; anyways, I forgave you, and... went to the gas station across the street, spent at least 15 mins doingso; when I get back, it's still a 15 min wait forKrystals? Wth?! Y'all are just lazy and don't want to work, not sorry Read more
Nasty, dirty, unclean behind the counter, I tryed to get some burgers to go , but couldn't get waited on, because the lobby girl... was on break..and even though I was the only one in the lobby and only one car in the drive thru i didnt get waited on for 15mins so after asking three times for service I left. This is the second time this has happened here. So I'm done with Krystalsto many places to eat to put up with garbage service, but I guess that what the Krystal brand has become. Read more
Food was barely edible. Cheese Krystals had no cheese. You could tell they were old and no where near fresh. By the time we got... our food it was cold. Definitely do not recommend this place ???? Read more
Every time I go there I order 3 chilli cheese dogs and they are dried up and burnt buns, discolored/cold hot dog, hardly any... chilli, no onions or mustard?.waste of money. Idk how it happens but I also ordered an apple pie and the inside was BLACK tastedlike they hadn?t changed the oil in the fryer for a century. No napkins. Very unpleasant window attendant. And when you try tocall it says unavailable or disconnected number. Read more
I'm from up north and can say without a doubt that Krystal's is SUPERIOR to White Castle. But.... I've never met a more... unfriendly group of employees than Krystal's. Mind you, I'm not singing out this restaurant..... I'm talking about everyKrystal's I've visited. Read more
$15 for food that is garbage Chicken biscuit meal. Chicken dried out biscuit burnt tots hard as rocks Breakfast bowl. No... biscuit Some one added more water to stretch the grits Eggs dried out Tots hard as rocks The only thing that was correct was the2 drinks I definitely won?t be back Read more
The employees here needs to learn customer. Service . I've been in other Krystal locations where the service is pretty good. But... here is a nightmare Read more