Reviews for Papa Johns Pizza in Missouri City, TX
I call for 2 medium cheese pizzas and some chicken wings at 6:42 PM on 13 October. I was told the order would arrive in 45 - 50... minutes. When the pizza did not arrive I called and the recording said the order was out for delivery and would arrive in 44minutes. I called and spoke to the person taking the order and she claimed I never called in. I told her the cost of my orderand details of the call. I also told her the recording just said it would be 44 minutes. She then put me on hold and said myorder was being prepared. It apparently got lost somewhere. She said I should have it in 20 minutes. It is now 8:09 PM. Theorder is still not delivered. This is very poor customer service. Read more
The last 3 times we have ordered from this location we have had problems. Tonight we watched the driver turn around in our... driveway three times and then leave without coming to the door. We had to recook our pizzas because the crust was soggy. Read more
I tried to order online but credit card processing for online orders was down. So I called to place an order and instead of the... local store I am sent to a call center where they cannot apply specials from my account. Then I am transferred to the localstore where they tell me they cannot input my order. I tried to hard to order from you. I will just go somewhere else. Read more
First I spent way more than I should have on 2 pizzas (my fault, could have canceled) pizza was not cut, I asked for lightly... sprinkled vegan cheese and got heavy real cheese and the other pizza looked like they used cottage cheese in place ofmozzarella. Won't be ordering again. Unpleasant experience. Read more
This place is TERRIBLE!!! Ordered a pizza a week or so ago with pepperoni and sausage. Pizza came with pepperoni only. Called... to complain, supposedly got the manager. Like most places, he said he?d leave a store credit on file under my phone number.Called today to cash in and finally get the pizza I already paid for but never received. Young lady who answered the phone wasvery rude AND could not find my store credit on file. When I mentioned I?d be leaving a review to share what just happened, shehung up on me. Good luck! Read more
Ordered from this location last night and first thing we noticed was they forgot to put the sauce in with both the calzones. We... all ate and about 3 hours later my stomach was killing me. Even still today I can?t stay out of the bathroom. I wish we had donea quick Google search before ordering to see how many people actually get sick from Papa John?s pizza. 2 days before Easter andI should be doing a bunch of prep work but instead I am laying in bed struggling to not want to vomit. Never again will I eathere. Read more
Don't go to this Papa Johns! There is another one up the road at Glen lakes and hwy 6 that is operated much better! I've been... here twice, both time they did not give me my dipping sauce, the second (and last time I will go) they took 1.5 hrs to preparemy takeout order submitted through the Papa johns app, even though they said it would take 45 to 50 minutes. So I went into thestore when the app said the pizzas were ready but they had not even started preparing them. Read more
They delivered to the wrong house and didn?t even double check it was the right one. Then insisted they didn?t do that and told... me it was gonna take an additional hour on top of the 1.5 hours it had already taken. Do carry out from here if you mustotherwise just keep to the location on hwy 6 Read more