Reviews for Tim Hortons in Mississauga, ON
Early Oct 2022. A good spot to serve a break in the always jammed 401. Decent clients and staff.
At first the staff is too slow , the lady always jump to next order, even first one was not done.. They never ever give proper... order. Mostly i avoid to go that location but sometimes opposit site was busy i came here ? Even that time i was frustrated ,they give that crispy chicken wrap, it?s mostly empty, nothing was in wrap ? They need to take care of customer Thank you ???? Read more
**UPDATE** If I could give ZERO I would? I was planning on updating this to a positive review as Tim Hortons quickly responded... to me shortly after I posted my original review on July 14th. The Manager was apologetic & shocked at the amount of dressingthat was put on my food. He said he planned on looking into it further but in the meantime would me leave something @ the drivethru for my inconvenience. However, turns out it?s a $10 gift card to cover my $17.18 bill. Now that?s REALLY insulting! :-/ Original Review (July 14, 2022) I?ve been living in this area for over 20 yrs and have frequented this location as I work nearby. Morning crew has always been fantastic but, this was the afternoon group. I ordered a Loaded cilantro lime chicken bowl& a wrap. I asked for extra dressing on the side cause sometimes i find it a bit dry. It was an additional charge but sheinformed me if they just put extra on top it?s free. So I said ok I?ll take a little on top. I paid and she went back to speakto the team. The 5 of them had a conversation. They may have noticed me watching and each went about their way. The girlmaking my bowl chuckled and almost looked surprised before she closed the lid. And this is what they served me?the first photois after I attempted to remove all the extra dressing. The second photo is what I removed. C?mon people let?s show some commonsense & respect to someone?s hard earned money. I said a LITTLE EXTRA, NOT DOUBLE OR COVER THE ENTIRE TOP OF THE BOWL!!! And Ifeel like it was done intentionally. I find that behavior is rude, unprofessional & unacceptable. I will now be taking mybusiness to another location. Read more
Large tea bagin double double. How much would it cost to get a properly stirred tea.? Willing to pay, please advice.
Worst service everr!!!!! People working here have so much attitude they dont even know how to provide good customer service. I... order a grill cheese melt with hashbrown and chipotle sauce and the it wasnot grilled properly when i go and ask them to grillit properly the lady on the toaster refused to toast it with attitude then the manager came and asked what we want and aftertelling my order he refuse to make saying its out of menu and give me the refund. He don?t know even know how to handle customercomplaints instead he?s saying why u ordering this its out of menu????????. They should learn how to treat customers and how tosolve customer complaints instead of showing attitude. Read more
This Tim Hortons is located in an Esso. Went in and ordered a Medium Coffee. Four people were behind me in line and ordered... after I did and they all got their coffees and teas before I did. I could not believe it. I was patiently waiting and this kepthappening. Finally, I had to speak up and inform the staff. They did not apologize but finally got me my coffee. The Service isAbsolutely horrendous! The place is crowded with Esso customers as well as Tim Hortons customers and they were not properlysocial distancing. I would never have gotten coffee here if it wasn?t for the fact I was getting gas. This is the worst TimHorton?s location in Mississauga. Much better Tim Horton locations nearby. The manger of the Esso and the Manger of the TimHortons should review Covid protocols with staff. This is unacceptable they are putting people at risk as well as providing theworst service. Don?t go here! Read more
Most efficient and friendly drive thru morning team. Espresso is delicious i order keto and they never mess up my orders food... is always hot and donuts I buy for others is soooooo fresh !!! Thank you I love this team !!! The head office should use yourexample for training Read more
I bought a small coffee using my Tim card. I had $1.65 left on my card. A small coffee is $1.67 but with no more pennies it is... rounded down to $1.65. Since I was using my card and not cash, the girl would not give me my coffee unless I gave her another 2cents. Pennies do not exist any more. So I gave her 5 cents and asked for 3 cents back since this whole episode wasridiculous. But we have no pennies. She couldn't grasp the whole thing even after this. My coffee was full of grounds at thebottom. I'm finding this more often now they don't use the small pots any longer. These tiny Tim's locations are constantlygoing downhill with their service. Read more