Reviews for Jack Astor's Bar & Grill in Mississauga, ON

Bella provided us with amazing customer service today. I walked in with my 3 kids (5 and under). She mentioned there was a... 20 Minute wait as they were short staffed. She must have saw the look in my eyes because she then said “ let me actual serveyou and help.” She seated us and took our orders. She was so helpful and saved me from having to pack my kids back up and findanother restaurant to attend. The food came out quickly and was correct. She was super friendly and her customer service skillswere phenomenal. She should definitely be recognized for her kindness! Read more

In the beginning the first service you can find in any restaurant ( KIKI ) the waiter she was wonderful girl have a great... service and high level of hospitality and nice customer service ever, the food was very good and delicious even with the minormistake but we left with high level of satisfaction because the give us a free meal, the service was very fast the workers arenice, polite and fast serving, the restaurant was sharply clean and the atmosphere was great???????? Read more

Sunday, October 2/22, Went to the Argentia Jack Astor's today for lunch with my mom and sister. My mom ordered the pad Thai... with shrimp. Right off the bat she knew something was wrong when she noticed there were no peanuts that normally come with it,and it was very dry. She let it go but then a couple bites later she bites down on a tooth pick (circled top left). We're allsitting at the table in disbelief as to how this could have possibly happened. While we're doing this, I look over at her dishand see yet ANOTHER tooth pick (circled bottom right). Our server was nowhere to be seen - I'll get to that later - so my momleft the table and brought it to another staff member who explained that they use the tooth picks to indicate which dishes havealterations in them, and that the server is supposed to remove them before bringing it to the table. Immediately 2 things wrongwith this: 1. Just like it happened today, the server forgot to take it out of her dish (nevermind the fact that there's 2 inthe dish) and 2. The tooth pick is the same colour as the noodles. God forbid my mom bit down on either of these in the wrongway and gave herself an unwanted lip piercing. Going back to what I mentioned that our server was nowhere to be seen; I'vepersonally worked in the restaurant business so I want to stress that we are NOT upset with our server, we understand she didthe best she could with what she was given. We're upset with the restaurant and how they handle their practices. When we gothere, just before 1:30 pm, the host let us know that it was a bit of a wait because they had a huge party of approximately 30sat in the bar with only 3 servers to tend the ENTIRE restaurant, that party should've had at least 2 servers alone. These poorgirls were understaffed and overworked. Needless to say we are severely disappointed with what happened here today and will notbe returning. Do better. Read more

Went here for a birthday dinner. Staff was awesome and food was great too. Sign up for the Inspired Rewards app to get... additional perks. We got 15% off for the first visit. Read more

Melissa is literally the best! She gave us the best service we have experienced. We have troubles speaking English and her... Spanish skills aided us. The food was very fresh! Read more

I went on st Patricks day. I had to wait almost 20 min just to get the drinks which was bummer. Waiter was pretty friendly... which was good. Food was pretty average taste wise. I am not sure if this place is like this or was it just a bad day. Read more

Not much options for vegetarians, got Pad thai and was super sweet . Yam fries were good out of all . Mexican bowl was decent... but i feel it misses salt and some other ingredients. Very slow service and didn’t even bother to serve water to everyone .Also vibe was missing what usually we get at bar n grill places . Read more

Came in for holiday lunch and was impressed with everything from the greet at the door, food and service. we tried cocomelon... punch, burgers and salmon bowl. It was a great atmosphere. Everything came out quick and Meg was super sweet and attentive wedidn't ever have to ask for refills or even the bill she was on the ball the whole time. Made great recommendations for drinksand food. For sure we will be back Read more