Reviews for Starbucks in Mission Viejo, CA
Baristas are friendly but this place is very dirty, I had to ask for a towel to clean my table and there were straw wrappers all... over the floor. Not an ideal place to work either, especially if you're going to take a meeting. The music is so loud it gave mea headache. I politely requested for it to be turned down, they couldn't figure out how to. Read more
Grew up in this neighborhood since 1995. Used to know this shop as a Deidrichs and never had an issue. I don't know what... happened here, but the last handful of orders have been a complete mess up. The guy in the morning is at least accommodatingwhen there's an issue but Emily was a real negative encounter. I'll take my business elsewhere if this is the type of personStarbucks hires. Read more
" IM SORRY ABOUT THAT" IS NOT AND CANNOT BE AN ESCUSE FOR POOR MANAGEMENT. NOR MANAGING A BUSINESS LIKE YOU ARE COLLEGE... CAMPUS. I have to say that someone that has been going to Starbucks for the past 20 years, and that has visited over 100Starbucks locations in the US and overseas (including third world countries. This Starbucks by far has the worst management Iever encountered. The manager at this location has no business whatsoever in managing a For Profit business. Her/hisrelationship with the employees is not a Manager-Employee relationship as it should be, rather a Friend-Friendrelationship. Here is why: (1) 4 out of 10 orders (regardless if it is mobile or in-house order) are wrong, the consequence ofthis is that Labor, Material, and Product went to waste, either given away for free or to the waste basket. (2) 5 out of 10products ordered through the Mobile app or in-house are not available, the worst part of this, the consumer only finds out whenit comes to pick up the order (Please, do not tell me that Sprinkelrs, Syrupe and or food are stucked in the cargo ships out ofLA and Long Beach Ports - Very Disappointed). (3) The bathroom is not properly supplied nor clean. (4) This location is notproperly supplied with products, such as sandwiches, and drink items, they always run-out of it. (5) about 2 weeks ago, thisproperty runned out of coffee cups, and lids, however, they had enough to build their Christmas tree (see attached). Myrecommendation for those who have no time to waste, order your drinks and food from the Los Olivos Starbucks, as that one Iknow for a fact that a well managed location. Read more
Worst Starbucks ever! I love Starbucks but I had mobile ordered and you have to pay for the modifications so I had asked for... extra caramel. When I arrived I had been standing where you pick up for about 5 minutes until I went to the register because Ihad seen my drink in the mobile pick up and it literally looked like a iced caramel macchiato that had nothing but the vanillasweet cream I added. I told the lady in the register that I wanted caramel since I had payed for it and she told the guy to makeit and he seem mad and literally drenched the cup with caramel and when he placed it down he threw the straws at me!! Read more
Enjoyed a peppermint mocha holiday drink here recently. A little bit bummed they ran out of the holiday reuseable cups after the... second day. Was told more should be coming in 4 days. Read more
I'm giving this particular establishment a 5/5 rating without having any prejudice towards Starbucks, one way or the other. Well... maintained spot, with calm/nature infused outdoor area. Additionally two, individual-bathrooms w modern look, averaged sizedindoor dining area - with plenty of power outlets to accommodate. WiFi strength/signal is average; ran thru Google WiFi servicelike most of their other locations. No drive thru. Best of all- staff is always friendly, on multiple occasions I haven't beendisappointed. Read more
This is such a great Starbucks, I love the service and all of the people. I am proud to say that this has been my regular... Starbucks for 2 years now and for all the times I have been there THEY HAVE NEVER GOTTEN MY ORDER WRONG ONCE!!! I love them somuch. Read more
Very friendly staff and cozy location. Got our orders quickly and as requested!