Reviews for Rubio's Coastal Grill in Mission Viejo, CA

WORST SERVICE EVER! Would give 0 stars if I could! Ordered literally ONE item, waited 30 MINUTES!!! THEN when it was finally... ?ready?, it turns out to have been a bag that was sitting on their prep counter for at least 20 minutes!! It was stone cold!! Ifit was ready in 10 minutes why didn?t they tell me??? I didn?t miss the announcement cuz I was right there in front. Never goingback. Read more

The food is always made very well, but every time we come here the wait for the food is astronomical. This will be the second... time in a row it?ll take at least 25 minutes to get our food and there are people here waiting for the food before I orderedeven. Read more

We like their food and it's consistently good, but the reason for my poor rating is that I ordered dinner this morning to be... ready at 5:45 p.m. . At 6:00 I was still standing there waiting for my food. Should I order my food to be ready 15 minutesbefore I arrive to give them extra time to prepare the food at risk of food being cold when I get it home? Or should I standthere and wait for it? Read more

I frequently eat here and have found the staff to be consistent, friendly and thorough in the delivery and execution of the... product they sell (Seafood and Mexican-themed fast causal cuisine). I left off (1) star only because there has been theoccasional rare occurrence where they have gotten my order wrong or forgot an item. However, it should equally be noted thatthey always made it right after I reported it to them. Keep up the good work! Read more

They have no idea of how to provide decent customer service. Being a cook in the Navy for 12 years I realize that kitchens can... be busy...but they are working with processed goods. It shouldn't take 15 minutes for a shrimp taco. Then when I received myfood my shell was all stale....the cashier was picking at his face...so hopefully he isn't handling food.. I probably won't goback to this location... Read more

I usually don?t see the need to leave any reviews, but this store really deserves one. I have been purchasing burritos from them... for the past couple nights and I don?t even think they add legitimate guacamole anymore. I grew up loving this Rubio?s but thatwill not be the case anymore. Read more

Gourmet steak tacos are the stuff of legends!!! We are talking bacon, avocado, crispy grilled cheese, and tender seasoned steak.... They have a wonderful dressing and salsa. Swap out the corn tortilla to flour for a chewy change up! Don't forget to slathereverything in Diablo sauce to kick the the heat way up! Read more

Recently visited this location during the lunch hour and had the Coastal Trio plate. This plate includes one original fish taco,... one salsa verde shrimp taco, and one black mahi taco. No sides come with this plate. Total tab with a regular drink and tax cameto just under $13. Service was friendly and attentive. Read more