Reviews for Nothing Bundt Cakes in Mission Viejo, CA
When I was getting ready to pay I was locked into the store and then after I paid the lady unlocked the door it was very awkward... at best.... Plus I'm pretty sure it's against fire code to lock the door with customers inside.... The door has to remainunlocked while you have customers in per fire code Read more
Beautiful decorated, good customer service, and excellent cakes ????
Sad, been ordering cakes here for years and today the owner of the mission viejo location was so rude, I will never come back... here. She yelled and hung up on me when I expressed my concern for the hour+ wait in line, going 4 to 5 stores over outside, forcustomers who paid in full days ahead. I've paid $32+ for a cake that's also advertised online for $25. No delivery wasavailable 4 days in advance. They gave me a time slot in advance to pick up my cake along with everyone else. I think this waspoorly managed, proper accurate time slots should have been communicated. She advised they had over 500 orders today and that'sjust the way it is and if I didn't like it she'll cancel the order. I really wanted to bring my mom a cake on mothers day,however, I expressed not wanting to subject my daughter's and my health by waiting in line with crowds during a pandemic. Shespoke over me, wouldn't let me finish a sentence and hung up on me. Hopefully I'll receive a full refund as soon as possible.I'm very disappointed. Read more
I am a dessert guy. I stopped at Nothing Bundt Cakes and bought some Bundtlets. The girl working, Cailin was so nice and... friendly. She had a big smile and was what good customer service is all about. The Bundtlet cupcake sized ones are my favorite.They have buy one get one free about every other month or so. I got on their email list so I would know when they have thispromotion. I stopped there about 2 weeks ago and got the 2 for 1 deal. The Bundtlet cupcakes were freshly made and I ate one inthe car before I even got home. If you have not tried them - do yourself a favor and stop in for a fantastic treat. Highlyrecommend Read more
the staff members were not helpful at all. all i wanted was a banner on the cake, instead they just clipped it onto the box.... when i asked for a holder to put it in the actual cake they told me they don?t sell them and kept trying to get me to spend moremoney on other extra things i didn?t want, (even though i had already spent extra for the personal message and told themnumerous times no) hence why i did not order them in the first place. cake also tasted old. Read more
Amazing, perfect bundt cakes for every occasion! They're my absolute favorite, and I expect to have at least one bundt cake from... here on my birthday. Totally worth it! Super moist cake, and the best icing I've ever had! This location is very cute on theinside too. They usually have a bunch of little things for every occasion like balloons, cards, mugs, home decor, and stuff likethat. They also run a few promotions throughout the year. Watch for their buy 1 get 1 bundlet promo. Friendly and efficientcustomer service. No seats or tables anywhere near here, so prepare to take it home or to go. Read more
There was a lady who walked in literally 10 min before closing time (no shame there, because I got there 10 min before closing... time as well), demanded that they decorate the cake she wants to buy. Me and another guy who was in the store stared at eachother because the lady started yelling, saying how unreasonable it was that there are so many people but won't take the time tostick some flower into the cake to decorate it. (I bought a cake but didn't need any decorating, I just bought the cake and leftafterward) The store girl politely explained that they have so much orders that people in the back are busy taking care of thatand the lady was furious, walked out the store saying how she won't shop here anymore. People are just doing their job,following the rules of the store so stop expecting them to make a special exception for you... The cake is delicious and theyare very polite people. That's good enough. Read more
Ordered a gluten free cake, but when I went to pick it up on my way to the party they neglected to make it for me. Told me I can... wait around for 20 minutes. Had to drive to Read more