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Reviews for CAVA in Mission Viejo, CA

Stella Michele 1 year ago
3

I'm rating this location.. CAVA is one of our fav places. However, This location needs help. Lunch time was great, good crew the... very first time we went. Dinner and evening were awful the last three times we went. Our online order was a bowl with half theingredients we ordered including the Hummus and lentils. They locked the door 15 min early and would not let us in to have thebowl fixed. We were able to get a new bowl after talking to the manager the following day. They ran out of food and instead ofjust not making the bowl and letting us know.. they just did a half salad without the sides ordered. The staff acts like theyare being inconvenienced serving the food in person. . The Hummus area was so messy, smeared with the different items, counternot wiped at all. Tables dirty. No one cleans up. They just plopped the food in the bowls.. Manager was doing his best with employees that don't really want to work seems like. Don't recommend this location. Read more

Mermaid Micah Lynn 2 years ago
1

If only I could give 0 stars. Very very disappointed tonight. My mom ordered dinner through their website for pickup. Brought it... home and over half of the items selected for each of our bowls were missing. Neither of our bowls even had the protein! Weattempted to call the store twice and were hung up. We could hear the phone being picked up and then they hung up. Will neverbe going here again. Read more

Ted Tran 2 years ago
2

I?m a huge fan of cava, but not this location. This was first time at the mission viejo location. It was filthy and trash... everywhere, floors not sweep, counters and tables not wiped down, drinks were not filled up. I didn?t even take a picture of theserving area, it was bad. My goodness! Read more

Siaana Kler 2 years ago
1

This location is FILTHY. From the bathrooms, the trash cans, the tables. The line was extremely long only one person working the... line. Definitely concerned about their food sanitation. We ended up getting food poising the next morning. We usually love Cavathis was a huge disappointment and awful representation of the business. Read more

N. C. 2 years ago
1

I hardly if ever post reviews but CAVA keeps getting worse. I used to love this place but they need new management. I ordered... takeout for a lunchtime pickup. Arrived and pickup time and didn?t see my order. They were busy so I waited a few minutes andthen checked on my order. The cashier told me they were out of falafel. Ok, guess it was a good thing I asked? I asked if theyhad other vegetarian options and they said roast vegetables. That was already a bummer but to add insult to injury: The orderwas wrong - missing toppings and added olives which I didn?t order The vegetables were charred to a black crisp except for thecarrots which were somehow undercooked?? There was barely any rice and the overall portions were very small. And the sauces werebarely half full! It was such a waste of time and money and a very disappointing lunch. The portions, quality, and service havesignificantly decreased since around the time they stopped giving full side pitas. Combined with todays disappointment, I thinkI?m done with CAVA. Read more

Aj Morris 2 years ago
3

For the longest time this has been my favorite place that?s why I?m giving a 3 star instead of a 1 or 2 star. This last visit... was forgettable?. They were out of both grilled chicken and falafel and didn?t offer a pita with my grain bowl I normally order.I asked for one and was told ?I can only give you one.? Which I wasn?t expecting anything more. Maybe just a rough night forstaff. Like lots of other places prices have also gone up pretty significant. What used to be $21 for a dinner for 2 people it?snow $32 for that same meal my wife and I get. Read more

Prince Jobbie del Rosario 2 years ago
5

Healthy, delicious, reasonably priced, high quality, and fresh. Got the build your own bowl and lemon lime mint... drink. Absolutely amazing. Mediterranean food is delicious. Think I found my new favorite Read more

Kealani-Nicole Young 3 years ago
5

The cashier at the front was super friendly and helpful! (as well as the other staff members). I love their braised lamb with... the arugula salad. It's a great place to eat vegetables and watch carbs. This place gets pretty busy but thankfully the wait isnever too long! Read more