Reviews for Jimmy John's in Minneapolis, MN
Can never use a credit card online. Keep getting same error. Card works everywhere else. Went to pick up and asked for the... special, was told nothing they can do about it. No discount. AVOID. Jersey Mike's is better anyway. Read more
Terrible customer service. Sat in the empty store for over 2 minutes while they looked at me and said nothing til I spoke up.
I put an order in more than once on a Sunday, it goes through and I get to the store and it?s closed. Where is my food? Why did... you let an order on YOUR app go through if you?re closed? Read more
I will.never coming back to this location,very rude young kids working there. One guy was rushing me out the door and even... messed up my sandwich! My sandwich tasted rotten and was dry! Very disappointed! Read more
AMAZING CUSTOMER SERVICE!!! I came late on a Friday night, looked at the restaurant and assumed it was closed because of how... dark it was. But before I left I called to make sure it was actually closed. Someone answers and told me they were indeed open.I asked to confirm the address and they told me an address that I was not currently at. I drove to the address I was given onthe phone and went to the door to find it locked. I called the same number and they told me the address I was at before. I droveback and went inside. Turns out they were not closed but just keep a dark ambiance in the restaurant. At this point the workerswere expecting me because I had called a few times. They apologized for the inconvenience and gave me my meal for free becauseof all the mix ups. The two young ladies working on a Friday night were very nice to me and super patient with me while Iordered and asked questions about the menu. If either of you are reading this? thank y?all you?re the best!! Read more
This store is hit and miss. There was a time when they were reliable and fast and friendly. Right now we're waiting over 60... minutes for orders, they're running out of bread and they don't call or let you know. When you check in they say sorry butdon't even get your name or pretend to be personable. It's ridiculous and not worth it. We'll plan on Erberts and Gerbert's fromnow on. Read more
This is the best Jimmy John's and the only one I order from even though there's a closer one to my house. They know how to make... an amazing unwich! I've ordered unwiches from other stores and they always came poorly made. As you can see in the pictures itis tightly wrapped and we'll stuffed. Read more
Client of mine asked for just cheese, meat and lettuce. Dude behind the counter rudely cut them off and said "just scrape the... other stuff off" or...you could have just made it like they asked in the first place! Read more