Reviews for Insomnia Cookies in Milwaukee, WI
Place my order, after 45 minutes of waiting I called to the store. The workers stated that someone was trying to get a hold of... me and I never came to my door or answer the phone. That was a total lie then! I called back and just ask for a refund waitingan hour and a half for three desserts totally unacceptable. Definitely unprofessional would never order from here again. Read more
I had a minor confusion while ordering from Doordash which Insomnia Cookie helped with. They were super nice and cordial with my... concern. As a side bonus they even wrap the vegan cookie separately to help avoid cross contamination which myself and mypartner respected greatly. Will be ordering again in the future Read more
My daughter said she loves the cookies. We stopped in after dinner. I had a half a cookie and it was good. Just a little... pricey. If I remember correctly it was around $22.00 for a 1/2 dozen mixed cookies. Read more
Walked in and ordered the cookies. I don't know the exact name, but I got a chocolate chip cookie with a large Ice cream &... sprinkles on top. The cookie tasted warm & fresh. The ice cream seemed handmade. They seemed to be consistently busy, but thestaff seemed pretty capable of handling large crowds. It's also in a very convenient location, right across from the BucksStadium. Read more
If I could give negative stars I would. I have never been treated so rudely in my whole life. The staff in this store were so... rude and condescending I thought they were trying to be funny. When I realized they were actually being rude I was absolutelyappalled as were the 4 people in line that left after they saw how I was being treated. Big Insomnia Cookie fan but the ownerof this shop should take notice. Read more
First time visiting this location and consuming. Asked the gentleman if my daughter can use the bathroom and said it was close... to the public, I said we are consumers he said tell that to corporate. I asked for corporate phone number and he said you areAble to find it. I was very surprised to obtain this type of treatment. No customer service. This will be my first and last timeI would visit an Insomnia cookies location. Read more
My husband and I decided to try this place out after our boat tour. Upon arrival, the person working was a little busy and... didn't make notice for welcoming customers. I noticed the restrooms across the entrance. I wanted to wash my hands prior toordering. As soon as I started walking towards the restrooms, the worker yelled out that the bathrooms were only for employeesonly, in a rude manner. I didn't see any sign with that information. It was an unfortunate and bad customer serviceimpression. We decided to go to a different place for dessert. And we are glad we did! A much welcoming and friendly placewith a bathroom for customers! Read more
We had a super fun experience at Insomnia Cookies! The ladies were friendly and helpful. They answered our questions and gave... recommendations. Shout out to Laidee and Mani! You're awesome! ???? Read more