Reviews for Papa Murphy's | Take 'N' Bake Pizza in Milton, WA
Ever since they changed the small pizza to medium and medium to large and large to family it sucks. The pizza sucks now. Cheap... meat cheap cheese. Read more
Most abysmal customer service ever. Even when employees make the mistake they insist on arguing with customers on how they... placed their order instead of fixing the mistake (yes we offered to pay the cost difference) even the manager stoops so low asto start an argument up again when a family member attempts to get the pizza replaced. I am completely surprised at what PapaMurphy's considers customer service. Anywhere else when a mistake is made it is fixed yes mistakes happen that's okay but pleasehold yourselves accountable and fix them for your customers sake. You have lost the business of me and my entire family. I willalso be sure to tell everyone else that Papa Murphys is rude and disrespectful to its customers. We will be placing a complaintwith the better business bureau as well since they refused to give any corporate or management number. Read more
The last two times I have ordered up my 5 meat stuffed pizza, there has been issues. The first issue was they were out of... Canadian bacon on the second to last visit. The last visit, I always add extra sauce and extra cheese to my pies. On the stuffedI have them put half of the extras on the inside and the other on top. I know that I paid for the additional items because ofthe total that it came to. Took it home, baked it up and it was drier than the Sahara desert! So tonight is the straw that brokethis customers back!! The store shows ONLINE THAT THE STORE IS OPEN UNTIL 9:00 PM. WHICH HAS BEEN THE HOURS THEY HAVE BEEN OPENUNTIL FOR AS LONG AS I CAN REMEMBER. I arrived at the store at 8:17 PM walked up to the door and was shocked to find it locked.Looked up at the sign and it had just been turned off. I had noticed the open sign was lit when I had pulled into the parkinglot. So with my smart phone I looked up the stores website and on the site it said it would be closing soon at 9:00 pm. I calledthe number listed and an employee answered the phone with hello. I had to ask if this was the Edgewood/Milton Papa Murphy?s. Theemployee confirmed that it was, I proceeded to then ask him if I could order a pizza. He then informs me that the store is nowclosed for the day. I informed him that according to the website they were to be open for another half hour. He then said we nowclose at 8:00 pm. I informed him that it would have been nice of MANAGEMENT TO HAVE UPDATED THE WEBSITE, thanked him for havingto now figure out what I was going to make for dinner. Especially since the rest of my family was sitting at home, ovenpreheated, ready to have pizza. It?s most unfortunate that the owners of this franchise does not respect us as customers who bypurchasing pizza at this location help them pay for his bills and a portion of their profit margin. Maybe they will figure itout when enough of us stop returning. It?s a shame because for the longest time they made a gr Read more
Got our two pizzas home, unwrapped them, and then found out they were terribly wrong (one was completely the wrong pizza). Was... told to come back in and they would remake them. Apparently they meant to tell me that I was supposed to rewrap them and bringthem back in, accused me of hanging up too quickly (I didn't), and told me the alternative is I can pay for more pizzas. Iwasn't about to waste more gas than the pizza toppings are worth nor give them any future money, so I left and went next door toget some take n bake. There's plenty of other pizza places around that provide better customer service and don't mess uppizzas on a regular basis. Read more
The last time I ordered my pizza online when I arrived at the store about 20 minutes from the time I ordered. There was not a... customer in the store I walked in and went to the sign that said online orders. There were three people working none of themengaged with me. One was making pizza on the other side of the counter looked at me twice and ignored me. Another one was on thephone taking an order and then when he was done ignored me finally the one who was on the phone asked if I needed help I said Iwas there to pick up a pizza he asked me my name and it was sitting on the rack. Today I called my order in they said it wouldbe 20 minutes I arrived in 20 minutes and they still had not started making the pizza yet. Read more
Taco Tuesday? Nah, it?s Papa Murphy?s Tuesday in our house. The entire staff at this location is always friendly and on top of... their game. They?re also very quick and we?ve never had any issues with our orders. We?ve started using the online pick up moreand more just because of the convenience but they still greet us with a big smile. Read more
Employees were nice, however the pizza wasn't made correctly. I asked for half pepperoni & olives and half Hawaiian. My kid was... happy, but I'm still hungry. Read more
This location is amazing! The staff are always friendly, professional and helpful- thank you for providing great service. Pizza... is delicious and very well priced. Read more