Reviews for Tim Hortons in Milton, ON
This location manger is very poor management they steal your money please ask for recipe Always wrong order avoid going... there This location should close asap very rude and racist manager Read more
I don't often go to Tim Hortons expecting optimal service, but some level of customer care and acknowledgement should be... had. I never had as many issues with this location until the last two months. Zero level of service. Never offer solutions orat least compassionate responses when they are unable to fill my order. And when trying to express a concern, was told . . "Youcan go to another tim Hortons.." Prior to these issues, I was in every other day with a minimum $35.00 order for the officeand we would use tim Hortons to help with supplying our community events. Myself and my company will no longer be using orsupporting tim Hortons and have since taken our personal and company business elsewhere The lack of care, courtesy andaccountability that this location exudes is nothing short of embarrassing. Read more
Used the app to pre-order, but made the mistake of selecting drive-thru pick up. Have tried this option more than once & it... always resulted in a bad experience, either the drive-thru is so delayed that you might feel frustrated or your food in thedrive thru does not always match ur orders. Once I ordered in the app for the drive-thru but went inside to request if they canhand me the items inside the store, but the staff where so rude. So the app experience has become more problems than reduceproblems. Another concern I have in this location is about the coffee tastes which is always like sugar water Read more
Absolute worst Tim Horton's in all of Milton. Closest to my work, I visit frequently. Usually I don't get sugar to the point i... bring my own sugar to add. Today I order a Turkey Bacon Club and tell me how the manager of the store gives it to me only and Ifind after eating a couple bites that the bacon was not ever warmed up and still had the white grease all over it...... I gotback and get a refund from the manager but no apology or anything. I feel like I have been slapped in face will not go back. Read more
Wish i could give zero stars to the staff working there today between 0930 am to 09:45 am. Denied me coffee and were so rude... couldn?t help a trucker who cant drive his truck in drive thru. Read more
Drive-thru worker gave all parties in my car the wrong order, mine with bacon and I don't eat pork, and no one got napkins.
Definitely worst Tim Hortons location in Canada and in Milton Ontario. Was there last month ordered a chilli combo for lunch but... the chilli surprised the heck out of me, there was a inky receipt in my chilli. At first, I didn't notice until eating the halfof my chilli. Asked for manager to show my food but no onsite manager what so ever, a random employee came out just take mychilli away and kind enough to say sorry without any surprise on her face. I even took some photos before asking for themanager. I contacted Tim Hortons head office immediately after I get home the same day but no one contacted me back til a weeklater. Finally someone from head office contacted me asking bunch of questions and ask for my consent to have the store managercontact me for further investigation but guess what? Til this day I haven't contacted by the store manager. I'm not here to askfor anything nor wasting my time to write this long story, I'm giving my review of this worst Tim Hortons location in term ofservice and food. Read more
It's a bit claustrophobic in the restaurant but they have a nice looking store and the food is good