Reviews for Dunkin' in Millersville, MD
Terrible. This is one of the few dunkin locations around that consistently messes up the most basic coffee order. I don't mean... like a mocha frapa thing... like coffee with cream... and they forget the cream... or they add the cream, and sugar. Read more
Orders always made correctly. Staff is friendly and always smiling. Quick service.
I wasn't going to post this. I was trying to get a hold of a manager or Corp first to give them a chance but the past two times... we came to this location, they messed up our drinks really badly. I'm just told this is how they make them. I've been going todunkins for decades and this location is the only one making drinks the way they are and I was told again today that's just howit is. I asked if they could just to an iced coffee, no milk, same unsweetened flavor, and shot of espresso and they stillbrought it back with half a large cup of whole milk. I've done my due diligence in trying to reach out. This has only beenhappening in the last month. Being that my reaching out goes unanswered and even the replacement coffee is still wrong and wentunconsumed I felt I should warn others, this is not the dunkin it used to be. One time would be a fluke, maybe someone washaving a bad day, but after 3 drinks? Oh well. Luckily there is a Starbucks right down the street. Their employees are verypleasant too. Read more
Went there on 8/11 around 7:30 pm. And the rudest young lady was working. My boyfriend placed an order and she slammed his... order on the counter. She was so rude that I refused to place an order. She picked her nails the entire time we were there. Someone this disrespectful should not be working in guest services. Every time I come to this branch someone there is rude andunhappy Read more
We come here most weekends, and it just keeps getting worse and worse each time. To start todays visit, the entrance was full of... water. (It was drizzling outside, but not pouring.) A customer fell flat on their back walking in, and the staff acted like theydidn?t even notice. Then, while our box of donuts was being filled, the associate?s untied waist long hair was touching all ofthe donuts as she turned back and forth?gross. After checkout, we grabbed straws and waited for our drinks. We attempted tothrow away the wrappers, but every trashcan was overflowing. This included the ones in the lobby, behind the counter, and eventhe two outside. There was only one other customer in the store, who arrived at the same time, and nobody in the drive thru, sothe employees were not busy. After waiting for awhile, we had to ask for our drinks because they had been completely forgottenabout. We might?ve sat down during the extended wait, but the tables were all covered in either trash or spilled drinks. Thewhole place was absolutely disgusting. Read more
I've never given a bad review before, and I totally get the morning rush, especially with COVID rn, but dang, I also worked a... quick passed food service job and both my bagels looked like this. Which is still good, so that's good, but still ratherdisappointed. Probably won't be coming back to this Dunkin in the ams Read more
The last two out of the four times I've been here my steak wake up wrap had been less than satisfying but last Sunday I finally... got a pic of this. Have never had problems like this in the past, kinda disappointed lately. Read more
Tables were not clean and window blinds don?t work. Please fix the window blinds so the sun isn?t negatively affecting eating... in. Read more