Reviews for Señor Taco Express in Mt Sinai, NY
Understaffed. Orders placed in advance take way longer than they say. The food is okay, but there are quicker places out there.... Same goes for the other locations. Read more
I stopped coming to this location sadly even though I love the food because of the poor customer service provided everytime I... decide to give them another chance. I order the same thing everytime ?Steak Taco?s with pico de gallo & cheese ONLY no sourcream lettuce or tomatoes, sweet plantains & maybe a couple other items on the menu for kids & wife but this is my main dish Iorder personally and they always mess it up after confirming with them multiple times I do not like sour cream. For god sakesthere isn?t even any pico on these tacos. It beyond frustrating when someone takes your order confirms multiple times on theirsystem that prints out tickets with exact order for cooks & they still put whatever they feel like on the tacos disregarding theorder. Now for someone who is on break and has limited time their best option is telling you to come back and they will replaceit but how is that possible with only a half hour break? So they tell you to come back whenever you can but what about now? Whatabout the food intake I was expecting on my break? That doesn?t matter I guess and is not taken into consideration when makingsure everything is correct for the customer. On top of it I called them very frustrated and they hung up the phone on me becauseI was being ?Rude? supposedly but how can they not expect customers to be frustrated in a situation like this after spending 40$on 4 tacos and an ice cream? It?s beyond ridiculous and they should show more professionalism when dealing with a situation theymessed up in the first place I will never give this location my business again and wouldn?t recommend it to anyone I knowbecause of very poor customer service! This has happened multiple times also not the first time. Read more
The burritos are very good. While I waited in the establishment for my uncomplicated phone order, several orders were taken at... the counter and went out the door. Inexperienced staff? Read more
Not like it used to be , but still good. Was a little upset that they no longer make the Texas Mex pizza. And they have gone up... in price just like everyone else.. Read more
Over priced small portions and mediocre food at best. Spanish rice was nothing more than white rice. Worst customer service.... Requested replacement or refund for poor quality food served and was not only denied, but was rudely ignored?There are muchbetter Mexican takeout in the area, so give them your business instead. Read more
? Lisa - Quick to greet & help you. Even quick and efficient getting the order out. Pleasant staff. - Lisa Lichelle ????
The inside is small, making it more ideal for carry-out. The food is very good and reasonably priced. They can sometimes be a... little slow but I've never had a significant issue. I'd recommend the taco salad although most items are pretty solid. Read more
The food is really good and they're open late enough for me to stop by after work !!!!