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Reviews for Taco Bell in Midlothian, VA

Christine Searcey 1 year ago
2

I placed an order through the app. When I first got to the speaker I said I had a mobile order. The guy was hard to understand... but finally found my order. Or made it? Not sure. All I know is when I got back to the hotel, two of my three items were madewrong. As in whoever is making the orders isn't reading tickets & there is no double check to make sure your order is right. SoI had to drive back to the restaurant & go inside. The guy from the drive thru was behind the counter. I told him they were bothmade wrong. Without saying a word he turns and says something to another employee. Seemed to be telling him what to leave offthis time. Taco Bell is a guilty pleasure but I won't be going back to that store again. Read more

Donald Deaderick 1 year ago
1

Last time I went asked for ALL HARD TACOS AND EXTRA MILD SAUCE GOT HOME AND HAD ALL HOT SAUCE TODAY ORDERED ALL HARD TACOS EXTRA... SAUCE GOT HOME ALL HALF SOFT TACO HALF HARD ???? MY KIDS DONT LIKE SOFT START PAYING ATTENTION AND BE GRATEFUL YOU HAVE A JOBSMH!!!!! Ain't wanna give no stars but you have to in order to submit your post Read more

michael Mitchell 1 year ago
1

This is the worst place to go to pass 10 pm Ghetto manager and staff very unprofessional untrained and sloppy. Need better... customer service and training on customer service. Messed up 3 orders in a row in drive thru causing a 30 minute delay in myfood and it was cold. I will not return to this Taco Bell after 1030 pm do not use the drive thru make sure you go in and ifyou use the drive thru make sure you check your order before you pull of or they will make you go thru the line again. Neveragain Read more

Michael Brackett 1 year ago
1

I'm used to tb experience, I don't have a lot of expectations. Don't go to this one..rude af, order missing items, cold taco and... burnt quesadilla. Can't be bad at both making food and talking to people, pick one gd. Read more

Chuck S 1 year ago
3

It was an average Taco Bell experience. There were no people working registers so ordering had to be done by the kiosks, which... went okay. The food took a while to come out and the Mexican Pizza was kind of soggy, but everything tasted good. My order wascorrect and warm. It was decent, but nothing stellar or driving me to return, especially since their prices (like everywhere)are nearly double what they were a couple of years ago. Thanks Bidenflation- strong work and mission accomplished!! They have asingle- person bathroom, which seems weird for a fast food restaurant. The employee that called out my name when the food wasready was nice enough. Everything was clean and orderly. I am sure I will go back because I live nearby, but the food, value andexperience certainly isn't calling my name, so it will likely be a several months to a year. Read more

Amber McFarland 2 years ago
3

The person who we interacted with was great! The person who made our food not so much?. Spending $9 on two quesadillas for them... to go straight in the trash bc they?re burnt to a crisp Read more

E Gon 2 years ago
1

Extremely disappointed! If you lack ingredients or workmanship then express that.This is the contents of the chicken quesadilla... I received or lack of to be more precise. This location is either cash only, at times you?re limited to the amount of items youcan order, closes extremely early/random times. I?m not sure if it?s because of a staff shortage or what the case may be. Itsurprises me being that this Taco Bell is in a prime location where it would revenue tremendously if only services were inorder. 13640 Hull Street Rd Midlothian, VA 23112 United States Read more

Taylor Lawson 2 years ago
1

Taco Bell should really consider taking away the owner of this locations franchise license. I have never experienced a... consistently worthless Taco Bell. This location has a really bad reputation in the area and honestly has me considering why TacoBell corporate has not stepped in as it is causing damage to the Taco Bell brand. Service is non existent, orders are alwaysmessed up, this location is rarely open (it?s like playing Russian Roulette going there), they are consistently out ofingredients, the inside is not maintained which makes me question the condition of the back/kitchen area and I?m pretty sure a 2year old can conduct themselves better than the management here. As much as I love Taco Bell, it?s sad that the decision to goto this location is last on my list due to the constant disappointment. How does the owner still have their franchise license? Read more