Reviews for Popeyes Louisiana Kitchen in Midland, TX
Don't call in an order on Saturday unless you're going to spend $100 or more. The manager herself is the person that answered... the phone and told me that. You can't keep customers when they treat people like that. Very disrespectful. There are plenty ofother fast food chicken places in Midland that are happy to help, no matter how much you are going to spend. This store has ahorrible manager and isn't worth it. It wasn't even busy. Only 2 cars in the drive thru and no one inside. 1 star is 1 too manyfor this place. Spend your money at a place that appreciates your business. Read more
No stars actually..The so called manager older black lady with black shirt was very rude at drive thru first then in the store,... yelling after we told her we placed an order on the Popeyes app she didn't see it...we sent screen shot of order, order # andreceipt she said we ordered for favor or Uber eats and order had not gone through yet ..she would not give us a name and toldothers to say her name was Olivia or whatever they wanted to tell us and said she was done with us and wasn't talking to usanymore and walked away...then an employee Manurva came and pulled up the order immediately and gave us what we ordered....Ilove Popeyes and never have had issues like this been going her for 12 years...She does not need to be in customer service atall...she can't handle a busy time in the day and can't handle her emotions. Read more
I had not had Popeyes in the 5 years since I moved to West Texas from Corpus. It was worth the wait. This Popeyes was awesome,... the staff was so friendly and the service was fast. The food was hot and absolutely delicious. Read more
Gave me OLD POPCORN SHRIMP FRIES EVERYTHING ! and I usually don?t have this problem at this location but I?ll be BACK IN THE... MORNING FOR MY REFUND ! Sad the restaurant doesn?t have a working phone number to reach management employees were rude too !! Iwent at 8:25pm 6/10/2022 Read more
I tried the new Buffalo ranch chicken sandwich and I honestly thought Popeyes couldn't beat their original spicy chicken... sandwich, but they did. Everything was perfect, as well as the shrimp tackle box. Make sure to get the app for coupons and theability to order ahead! Read more
Chicken was cold when they replaced it the manager was very rude about it when we got our new chicken it had a piece of hair in... it. Then when we got our biscuits they weren?t fully cooked and we?re doughy inside. Then when asked for the general managerphone number she wouldn?t give it to me and was rude and walked away when asked Read more
I love Popeyes but my last visit here they got my order wrong. I didn?t realize it was wrong till we got home so we drove back... without the chicken thinking that they wouldn?t take it because of cross contamination. When we got there they told us theyneeded the chicken back to replace it so we had to drive back home to get the chicken. The rest of our food was cold by the timewe got done driving back and forth. Read more
I just went in there to get an order for favor who pays us to deliver popeyes. I was in line for over 10 minutes get to the... front to order for my customer and Yuri was super rude telling me that cards suddenly aren't working. They were working justfine for the man in front of me whom she used the drive thru check out for. Asked her why she wouldn't do the same for my orderand she was grateful and said that they're to busy for my business. Okay! Reported this to my deliver support and customer. But the ugly attitude and ugliness was real in there. She also refused to write it on a receipt paper for me to take a photoof. Yes I'm light skinned and yes the person in front of me was using a card and no that shouldn't have matters but for Yuri itdid. I'll no longer accept for any of the 3 companies I drive with for this location anymore. Go elsewhere! Read more