Reviews for Pizza Hut in Midland, TX
we are regulars here and we understand on days they are low staffed. But every pizza we order is hot, fresh, and delicious. We... don't have complaints here. They have a great team. Read more
Staffing is obviously an issue. Pizza was 45 minutes late, not correct and cold. I couldn't get through to the store to try and... change the delivery method. Read more
Horrible experience in every aspect. Pulled up for curbside and after 15 min waiting and calling got off and the guy at the... counter said ?oh sorry i don?t know how to answer the phone?. Cool. Then gave part of my order to someone else by mistake, fine.Honest mistake. Waited longer to have it remade and NONE of the workers cooking were wearing gloves, honestly so nasty literallytouching every part of your meal with bare hands and it was filthy dude literally was wiping his hands on his pants and thengrabbing more cheese for the pizza. God willing they wash their hands after using the restroom. Still took my food anyways andit was cold to the touch probably from waiting so long and the cinnamon rolls were raw in the middle. 0/10 recommend couldn?teat anything so gross and horrible service. Read more
So we ordered pizza for a staff meeting on Monday 1/31 and set it up for a noon delivery the next day. At 11:30am on 2/1 we got... notification that our $112.15 worth of pizza was out for delivery. 45 minutes went by and no pizza arrived. I called the storeand was on hold for 20 minutes before someone answered and told me that "their system went down and cancelled out all theorders". When I asked why I had a confirmation that the order was out for delivery he just kept repeating himself saying allthe orders were "cancelled out" and that he was calling the people that were effected. I asked about the $112.15 charge on mycredit card and he told me that, "it should be refunded in a few days". When I told him that was unacceptable and that if wewere going with the "should" concept then I "should" have a stack of pizza in my office by now. He hung up on me. Thislocation should be avoided at all costs. I have contacted the corporate office and the franchise owner, when I get resolutionfrom them I will post an update to this review. Read more
Ordered Delivery Service for Pizza And Cinnabon mini rolls, On 8-27-21, Great Taste Of Pizza, Will Keep On Ordering Delivery... Service! Read more
Probably the best pizza I've ever gotten from any pizza hut in the Permian Basin. They had my order to go and even after driving... home the pizza was not and the wings were still juicy. Will be ordering from here from now on. Read more
Everything was under baked. The pizza I was able to stick in the oven and finish cooking. The Cinnabon minis were under baked... and did not come with any icing. I kept trying to call to speak with someone and they kept putting me on hold and hanging up.Very disappointed!!! Read more
Waited over 2 hours for my delivery. Pizza was cold when it finally arrived food was horrible