Reviews for Papa Johns Pizza in Midland, TX
Pizza was room temperature like it?s been sitting out for at least an hour or so. Nobody knocked on the door just sat pizza... outside. Never had a bad experience with papa Johns either! ???? Read more
Not only was our meal late coming to us due to the driver being lost, they got the pizza wrong and these Papa Bowls are... pathetic. Looks like the topping just pulled off the top of a pizza and slid in this bowl. Waste of a paper square bowl! Don?twaste your money!! Read more
This review is not for the restaurant it's self it's for the delivery driver in a white Chrysler 300, that was on the exit of... the high way then decided to pull in front last minute crossing the solid white line slowing down without a turn signal casuingme to slam on my break throwing my wife to the dashboard. I wouldn't have left a review If the Manger that was on staff seemedto care and at least apologize to me. Read more
Ordered pizza for drive-up pickup pretty late today online. We have been moving all day. Order said it was ready for pickup... about 9:30. We live across town so we got there about 10pm. It was empty and not very much activity inside. Waited outside inthe designated parking spots with our hazard lights on like the app said. There was employees smoking outside, some insidedrinking soda, and then a few kept coming out to smoke. Not once did they even bother to ask if we were here for pickup. Myhusband finally got down and went inside. A female employee said, ?oh, we weren?t sure if you were here for pickup or not?. Butwe were in the pickup parking spots and clearly the only people waiting for pickup. My husband didn?t argue or say anything. Heis so tired from moving and just wanted to eat. Pizza was cold and our 2 liter was warm. We still ate our pizza. We are tooexhausted. Customer service was just horrible and the employees weren?t doing much but hanging out outside smoking. Sadly, wewill never order from this location again. Read more
This was the worst experience and worst customer service i have ever experienced. I ordered curb side pick up. That never... happened. Waited over one hour and 45 minutes for my pizza. Got their and waited another 48 minutes. I am sick and paid a tipto bring out to vehicle. This never happened. I finally went inside. They handed me the pizza. I looked and it was wrong. Only cheese. The manager got mad at me and then stated you all need to select pepperoni . I informed her that the only optionthat came up was sauce and crust. She again referred to me as you all.very disrespectful .she then stated i can refund yourmoney or you can wait 2 more hours for another one. So the choice was obvious. I went to pizza hut and they took care of me in20 minutes. Read more
Buy your pizza elsewhere and save yourself some frustration, time and money. We have ordered from Papa John's for quite some... time now. In the last few months they have gotten terrible at doing their job. Take a look at the attached pictures and read thelabel on the side of the box. You can see that all of the ingredients were placed on the entire pizza and NOT like it wasordered or even labeled. We called to let them know and the response that was given when we asked for the manager was "I am themanager what can I help you with "? When we explained the problem with the pizza she replied. "I personally made that pizza andI know that I made it correctly ". We sent her a picture of it and she said sorry I'll give you all credit for your next pizza". A week or so later we ordered again and advised the person on the other end that we have a credit for a free pizza based onthe earlier issues. When the pizza arrived it was wrong again. All the toppings on all the pizza. Only one person could eatagain. We called and this time a different lady answered and said that she was the manager (names were Dani and the second timeBrixie) and believe it or not she said the exact same thing as the first lady "I personally made that pizza and I know that Imade it correctly ". What's the chances that it was worded exactly the same way? She was very rude, I told my wife that we wouldjust not order from anymore. She apparently heard me and just hung up on us. So we decided that we will never order from themagain. They could care less about customer service. They seem to never get the order correct. Pizza Hut and Domino's are theplaces getting our business going forward. Read more
Absolutely delicious! They were hella swamped and were very apologetic when I was waiting for my order. Waiting wasn't a big... deal at all. Great food ans good customer service Read more
Pizza was 1 1/2 hrs late then when I received the pizza half was still raw. Plus it was $35 dollars. Never again.