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Reviews for Chick-fil-A in Midland, TX

Amanda Flores 2 years ago
1

The salads at this location are always lacking and often completely missing ingredients. I brought this back to the counter to... ask for more berries, but was told they were in there. If you go to any other location in town, the market salad hasstrawberries and lots of other noticeable ingredients, not just 3 blueberries and 3 apple slices. Read more

Leeann Vaughn 2 years ago
1

I went through the drive thru because I only had 30 minutes I needed two separate orderers! told me I couldn?t that they don?t... do that which is weird considering every other place does. Then went inside a the lady took forever I just wanna know why y?allcan?t do two separate orders?? Read more

Kristine Soule 2 years ago
5

Went inside for the first time. Was pleasantly surprised with the service. They bring food to your table, get you refills, and... will give you more of their beloved sauce upon request. I got the cob salad with the avocado lime dressing which was great! Read more

Austin Wright 2 years ago
3

Went in and got a chicken sandwich meal and a 12 ct nugget, most of my fries were the ends of the potatoes and way to big of a... cut, food was way too greasy and had to have been cooked a few hours before I even went in, I could tell by the way the breadfelt and looked and the whole sandwich just tasted like it had been waiting on the rack for way to long, it Litteraly took 10seconds for the little girl to give me my order from the moment I ordered it, I was very surprised and not a good surpriseeither, I knew it wasn?t going to be fresh. Every chic-fil-a I have ever been to takes at least 3-5 minutes to get you yourorder. cheese wasn?t melted on my sandwich but at least it wasn?t cold. Quality of the chicken nuggets was very good definitelynot as greasy as the sandwich. Would have gotten 4 stars if the little girl that took and gave me my order didn?t have such abad attitude, and knew the difference between bbq and Polynesian sauce. Definitely won?t be going back to this chic-fil-a again!Only thing they had going for them was the nuggets. Read more

Kelly E 2 years ago
1

Usually this place is great. Today, the line is taking forever. We order, get to the window, get our food and drive off. Should... have checked the back before driving off. They completely missed and entire meal. Not having the time to return I tried calling.Someone picked the phone up, didn?t say anything but left it off the hook. I could hear all the commotion but after waiting forquite a while, decided to hang up with out ever talking to anyone about our issue. So disappointed in the customer service atthis location. Read more

Mckennedy Lunez 2 years ago
2

Me and my children frequently come here and also have the same experience; excellent! Now personally nothing bad or offensive... has ever happened to me or my family. We usually get great customer service, sometimes their a little busy so their patience isthinner but they?re always friendly. Now, with that being said, I am absolutely discouraged, disappointed, all the dis! One daya homeless women walked in and asked if they had any scrap food, one of the workers walked away and asked the, what I assume tobe, manager and the manager comes back and says ?No, we only have those at the end of the night.? The women then asks how muchare drinks. The manager says ?$5? and the homeless woman leaves. What makes me so angry is the fact that I know drinks are onlyabout $2-$3 and water is FREE! And to add insult to injury, the manager then proceeds to tell the worker ?and she?s not supposeto bring dogs in here.? The manager was so oblivious to what was happening. It was truly saddening to see the manager lie to thepoor woman. This happened a month or few ago but it?s been on my heart to tell what happened. I feel terrible for waiting solong to talk about but I?m happy it?s finally off my chest. If this ever happens in your viewing please don?t be silent like me,speak up, but the drink or meal for the woman, pray for them even, just do something. This will forever change my opinion ofChick-Fil-A Read more

Carla Tellez 2 years ago
1

They always forget something, this morning they didn't give me the sauce or the juices. I had to go back and when I get to work... my sandwich has some of the raw chicken, Read more

Andrew L 3 years ago
2

Just wanted to give a side by side comparison to our experience at this chick fil a. I used to work for chick fil a for many... years and knows the procedures very well. (Was bring groomed to inspect locations) my wife sandwich next to another customerchicken biscuit. I complained to the manager about the size of my Fila For those who don't know it's CFA's policy for a 3 pointbreaded chicken. As in the chicken should stick out the bun at 3 points. As you can see my sandwich does not meet thatstandard. This is actually my 2nd sandwich from them I told the Manger about it and this was my replacement.. I even told herit looks like a breakfast Fila. Everytime I come here I keep finding things this restaurant is breaking Chick-fil-A cooperationpolicy's. We are always dissatisfied with our food or they get our order completely wrong. I will be reaching out to cooperateabout this location. It's honestly the worst one in Midland. Then kitchen staff should really go though the E-training videosagain. Read more