Reviews for Starbucks in Midland, GA
I have been going to this location for about 4 years and never had an issue till now. About a week and half ago I went through... the Starbucks drive thru. At the time their system to pay by phone was down, so I gave them my card. It was about 30 minutesafter I left that I realized my card had not been returned to me. I called they confirmed they did have a card. I went and gotit back. In this moment I had way too much faith in humanity because I decided not to have my card replaced. I 100% should have- but again just way to much faith that the person who had my card was doing the right thing. That's on me and 100% accept Imade that mistake. Fast forward to today - I was actually in line at this Starbucks drive thru when I learned I had a fraudulentcharge on my account. I did complete my order that I had just placed right before getting that alert. I did inform two employeesabout how I had a fraud alert and that I had left my card here about a week and a half ago. They nonchalantly said sorry thenone employee started telling me how her relatives couldn't come in to see her during Thanksgiving. Sorry but I don't care.Someone at your store stole my card info and used it. I asked "do you have anyone who works here that likes to go hiking,running or biking alot - Because the charge was for a company called orange mud and they sell hiking, running and bike equipmentsuch as hydration back packs and seat covers." Now i didnt really expect the employee to say oh yea so and so over there lovestoo. I was more just trying to see their reaction. The employee responded "where would one even do those things in columbus?"Excuse me there are plenty of places to go hiking, running or biking we have a literal bike/walking path that goes through thewhole city - we have pine mountain and the little grand canyon not far from columbus. There are plenty of places. The nonchalantbehavior and the playing dumb act was very frustrating. Needless to say I will not be returning to th Read more
The experience I have here is generally great but not today. I drank about 1/4 of Mt iced coffee before realizing there was a... dead fly floating in it.???? Read more
We went there today and had the absolute best server. Her name was Emma Leatherwood and she was amazing. We will return and ask... for her every time. She is a beautiful angel. Read more
Jason, is a bright smile in the morning. It's nice when someone is happy and they make you smile. It sets the Tone for the rest... of the day. Read more
I rarely give negative reviews but this location has been a consistent disappointment from shortages which are clearly outside... of their control, constant mistakes with orders, to extremely rude staff. My last four visits have been awful. These two standout the most. I went through the drive through 7/24 and ordered a caramel frap. I had paid already so my order showed up on theapp. The barista was about to hand me a mocha frap and before he handed to me I told him that wasn?t my order. He got upset andstarted huffing and argued with me about my order. I smiled to hopefully disarm his anger and calmly retold him my order. I evenshowed him the app to confirm that he took the order right but made it wrong. He closed the window and remade my drink. He wasunpleasant but he got the order right. Today, 8/3, I placed a mobile pick up order. I arrived and a minute later two otherladies walked in. I was ignored. The other ladies were greeted. The barista was holding my cup but asked the lady that came inafter me what her name was for her mobile order. The lady answers and the barista put my cup down to begin making the otherladies drink. I said ?excuse me was that my drink order in your hand?? She confirmed it was. I explained that I came first andordered first so I should be next. Her manager, Chelsea, proceeded to argue with me about order sequence in front of everyoneeven though I had already confirmed I was next. She stormed off when I placed up my hand to signal an end to the discussion. Thebarista was very apologetic. Chelsea came back on the floor but never admitted she was wrong nor did she apologize or doanything to correct the experience. Read more
Never tried Starbucks in my life. Too much hype iand far too expensive but I thought I would indulge just one time because... someone else was paying for it and ordered for me. I tried the white chocolate mocha. It was amazingly delicious. If anyone wasbuying again I would definitely order again ???? Read more
100% 5 stars for the staff and knowledgeable drink making. We got our order messed up at another Starbucks 3 times in a row and... they were able to make it perfect the first time we came here. Me and my husband love this place! Read more
I place a mobile order 8 minutes before arrival. I got to the store and did not find my drink. I waited for 10 minutes then I... realized that other people customers who came after me are taking their order except me. I went ahead and asked and they have myorder in the system but on hold and they did not push it through. I lost about 30 minutes and I was late to work. Read more