Reviews for Wendy's in Middletown, NY
Absolutely horrible service. With zero respect for customers.
I have order 2 Jr cheeseburgers and a 10 pieces chicken i got one hamburger and one cheeseburger and the 10 pieces was a 8... pieces one this is the second time they mess up my order I don't think I am going back there they keep on messing my order up Read more
Terrible service. Did a mobile order and saw other orders being given out and then saw mine sitting on the counter. Employees... dressed unprofessionally, don't greet you or say thank you. So I guess they don't need my business. What a shame because theirchicken sandwich is better then McDonald's. Read more
Garbage food and careless workers. The fries almost broke my teeth!
If I could give this place zero stars, I would. The customer service was probably the worst I?ve ever experienced in food... service. All three employees that were working there were dragging their feet, dressed unprofessionally, and rolling their eyesat customers. They didn?t have any sauce, any salads, any soda, any toys for happy meals - without apology. Obviously theexpectations for a mall fast food place aren?t very high, but the staff here took it to a new level of low. Their attitudes werehorrible, they messed up several food orders including ours, my kids waited 25 minutes for two 4 piece nugget meals with water.They were playing loud music, ignoring customers, etc. overall it was just a mess. When someone asked to speak to a manager,they were told that 2 of the employees there were both managers, neither of which cared what the person had to say. They staredblankly without response and then continued to sloth about with no regard for what the customer said. No work ethic, no peopleskills. It?s a shame for the mall. Definitely will not be going back there! Read more
After this wendys reopened with new owners it's a mess. During hours of operation they're playing loud rap music and can't hear... their customers. Want sauce besides ranch or ghost pepper?, put of luck. Want apple juice or chocolate milk?, out of luck. Ionly ordered 2 4 pce chicken kids meals and was served behind 3 other customers, who ordered after me (and one ordered a 10 pcemeal?!). Then I watched a worker slide over the counter they put food on. Such a shame to see it like that. I won't return. Read more
I go this Wendy?s almost everyday I work and the last three times I?ve tried going there they have gotten my order wrong.... Because of them messing my order up I don?t get to have a dinner tonight. Read more
It is lunch time and my nuggets were cold, half of the bun of my burger was hard and all around the sides, the burger it self... was only warm. I was not given any napkins, which should be automatic, and no offer of ketchup. It got one star because thefries were hot and I had some bubbles in my sprite? Read more