Reviews for Subway in Middletown, NY
Nick and Chris at this location are just wonderful! They deliver fast service with a smile. They make the customer feel like... family and at the same time are quick and accurate with the sandwich making. I came to the mall with my father who is a littleeccentric and I am often nervous about how his odd conversation will be received, when we stopped at subway my father wastreated so very kindly. Read more
There seemed to be questionable knowledge of the menus. I got a signature wrap, fountain and chips. The wrap tastes slightly... above average. Fountain drink was ok. The chips I took for the ride home. Customer service seemed almost like they were afraidto be rude to me. Overall I will probably stop by again in the future at some point. Read more
Wonderful experience I had at this restaurant! Staffs are very friendly and well trained. The cleanest subway I ever seen. I... would recommend to my friends and family. Read more
Your employees need to be trained. It's obvious they were slapped in with no training. They dont know Subways "signature... recipes" and completely mangle wraps.. Read more
Never again and watch what they charge you!!!!They overcharged us by $10. They charged us $3 for a toy that was not in there, a... value meal we did not order and a kids meal that should have been $5.95 was over $9. When we addressed the issue they gave usthe run around until we made them call a manage and told us to come back. Before that they ran out of food and didn't have alltheir options available. Our meal should have been $27 but they charged us $37. Read more
They raised their prices on the kids menu, but they also made the sandwich half the size. So they are cutting the half into... another half, and your only getting 1/4 of the bread. My daughter wanted a sandwich with salami and tomatoes, and it was twopieces of meat, one salami and one pepperoni, and half a tomato. She went back to the counter to show them they gave her apepperoni, and they pulled the pepperoni off with thongs and put it back, and they put the second piece of salami on. Reallythey couldn't throw out one tiny slice or let her keep it, the sandwich was handled by a customer, they should have never put itback! I now understand how another reviewer got food poisoning. Two small slices and half of a tomato constitutes a sandwich?How much are they saving by cutting a tomato in half. They are trying to save money, but I hope they understand they are notgetting returning customers. Read more
Be careful eating from this place. This was the only meal I had all day and ended up with food poisoning. Cleanliness and proper... handling of the food is extremely important. Please make changes for future customers. I will not be back. Read more
Went here at 5:40pm to grab food. They told me they closed. When I checked online, the closing time is at 6:30pm. They closed... almost an hour earlier than usual. Sucks because subway is pretty much the only healthy(ish) option at the food court. Seemslike they were just rushing to leave. Read more