Reviews for Jersey Mike's Subs in Middletown, NY
The staff was pretty nice. Food was decent. Got the big Hakuna chicken and chipotle chicken wrap. One thing to note is that the... wrap gets pretty messy and more soggy overtime, so I suggest eating hot wraps on the spot. Beware, there?s a LOT of juices forthe hot subs. Overall, a pretty nice experience Read more
We ordered a sandwich and indicated we wanted everything on it. After waiting for a while. Realized that the sandwich wasn't... made. Instead of checking... they insisted it's made by assembly line. I continued to wait. Then found out staff never made thesandwich I would not recommend this place. Read more
From the moment you walk in, there is no organization. You have 2 people at the register, 2 more people just standing around, 1... person washing the glass door, not even the tables, 1 person trying to put the food orders together, then 1 person on the grilland another standing behind the counter... litterally just standing there, the whole entire time I was there. This could beeasily resolved by having the individuals not standing around either on the grill or putting the toppings on the sandwiches.There's inadequate room for anyone to really sit down and enjoy the food. The franchise owner needs to retrain the staff andhire someone who understands timing, management, and organization. Jersey Mikes Middletown made me realize that even the worstsubways I have ever been too were ran more efficiently then this place. Horrible. The food wasn't that good I ordered a chickenPhilly and it tasted like I was eating a luke warm turkey with microwaved bread. Through the food out and went to subway insteadlol. Just ridiculous. This place won't last long. Read more
I LOVE JERSEY MIKE'S... but that was the worst experience in one of their establishments that I have experienced. There was... about 15 teenagers working that day and 9 of them were in the front counter handling customers and sandwiches with only 2 othercustomers and myself in the store. They were more worried about the gossip that was going on in the kitchen and each other thangiving efficient service. I was in the store for 20 minutes for 2 sandwiches. That makes no sense Read more
Slow as a snail up hill. Makes no damn sense when there are6-7 people working behind the counter. If 3 would handle in house... orders and 1 cashier does these duties and others take outs. Absolutely horrible how can you place this popular business in apopular mall and have half class service? Waiting time for a sandwich on any given day after 2 pm has been my experience of 17minutes. Waited 5 minutes just to put the order in. Horrible. The food was fresh. I don't like the idea that the bread stays outon the counter instead of in a basket covered. Between people talking and employees conversing and flies and gnats passing backand forth surely it can be the greatest or most sanitary idea for bread. But this is how all of them are run, However it doesn'tmake it correct. Staff was friendly from beginning to end, therefore for them and the freshness of the meal I give a 3 star. Ithink someone should contact the department of health to see if such practice is permitted in an invlised area. Not unless weenjoy eating other people germs and insect droppings. Read more
This location is new in Middletown and I have to say what a really nice place. When you walk in majority of the ladies greet you... with a WELCOME and this was very inviting. The ladies was very helpful about what I should try out considering this was my firsttime coming here and I have to say my roast beef & provolone sandwich was good I know next time when I go to add vinegar for mysandwich ???? ???? but it was wrapped nice. I will come back here and I hope this establishment stays the same with therehospitality and don't change because our world needs that friendly face when you arrive into a place. Read more
Not all that ! I ordered a number 26 bacon and what was suppose to be chicken. I am not impressed. For 11 dollars for fake... chicken or whatever it is I can go elsewhere for cheaper. I was excited about the grand opening but I won?t be back. Staff isprofessional. Read more
Jerseys Mike?s subs are as great of a good quality NJ/NYC deli sandwich you?re gonna get. Their sandwiches are hefty, yummy and... they use high quality ingredients. They blow Subway & Blimpie out of the water. They?re always happy to greet you and cater toyour likings, they?re fast and I recommend getting their rewards program They have online ordering too. Read more