Reviews for Dunkin' in Middletown, MD
What a nice experience while visiting Dunkin? Donuts in middle burg MD! I was waited on quickly and they were helpful with an... ice cream cake and ice cream for my grandkids! Thank you and they made my mocha cappuccino perfect! Place was clean and servicewas great! Read more
I'm leaving this review on here because I was never given a receipt otherwise I would have done the survey and left my opinion... there. I frequent this location 6 days a week. Yes, 6 days a week. My last 3 coffees have been made wrong, I never have time togo in and get it remade because I'm on my way to work. Today was it for me. I ordered a small iced coffee made a specific way, Iget to the window and I am asked if I ordered a large, I state no, I ordered a small. So they then try to pour that LG into asmall cup. I said if u r putting that in a small cup I don't want it. It's not going to taste the same, I would need more creamand sugar in it. So then they speak to each other in Spanish, make me a small. I say thank you and drive off thinking it's goingto be made the way I originally ordered it and it wasn't. So now I'm letting you know that I will no longer give you mybusiness, now that you have ruined my coffee yet again. You need to take your time and make the orders correctly. Read more
Yesterday I went to Baskin Robin's and I had a melted ice cream with small scoops. Today I went to the dunkin donuts and I got a... burt bagels I used to go everyday but I'll go somewhere else next time Read more
Hey so your getting a bad review because I asked for a caramel macchiato no foam(got foam) no whip (they actually listened)... flipped(probably isn't) and extra caramel drizzle. Once I received my coffee I realized there was a lot of foam and I went totake a sip regardless of how much I paid because I don't like to waste money and all I taste is coffee and milk.. not an ounceof caramel had been tasted within this cup of coffee and personally I do not approve of how this was done. You get no props fromme because this is not and I mean it is NOT the first time that you guys have messed up my order so I hope y'all have a goodrest of the day and a good rest of the week but as for coffee orders you will not get any service from me. Read more
Don?t bother doing curbside at this location. They make you wait in your car forever till you have to go in and ask for it and... even then only half the time it has been ready. No one is ever apologetic either! Read more
Yesterday my daughter came to buy at this place and the woman who attended ignored her for more than 10 minutes and did not want... to sell her an ice cream? they should teach their employees how they should treat their customers ???? I am so angry with thisLady shouldn't be like this ???? more clients arrived and she did attend to them and why not my daughter ???? Read more
Went today and got the strawberry dragonfruit refresher with green tea! It was really good although I miss the blueberry... lemonade refresher they got rid of. But this will def do for now! Read more
As others have mentioned, zero customer service, as they have you order from a kiosk. Ordered 2 donuts and was told at pickup... they were out and I quote ?should have looked behind the counter to see they were out? I thought it was an actual joke. Buthere?s the actual joke, they didn?t even have soap in the bathroom, why would I ever come back to get the donuts you?re out ofif employees aren?t even washing their hands?! DO BETTER Read more