Reviews for Charleys Cheesesteaks and Wings in Middleburg Heights, OH

I've been here before, and never had problems, but to be fair, I never had this particular cashier before, either. So, to... start, I had a physical coupon. Got it in the mail. I had originally wanted to place an order online, but couldn't, asthere was no coupon code on the coupon itself. The website requires a coupon code to apply the discount. I wasn't sure if Imissed something or not, but either way, I wanted to save the money, so I just drove to the location to place the order inperson. The cashier greets me and walks up, but I sensed they already had an attitude. Don't know if it was just a bad day orwhat, but I proceeded to ask my question about the coupon. I mainly wanted to know if the coupon was in store only, or ifthere was a way to redeem it online and I just missed it. Cashier didn't even really listen to my question, as they just askedif I wanted to use the coupon (in a rather condescending tone of voice, I should add). I repeated my question; she looks atit, then says it's in store only. They then take the coupon abruptly without explaining what she was doing, scans it throughthe register, and a receipt came out. I suppose they were checking to see if it was valid. They gave it back to me, and askif I want to order. Again, tone of voice as if I am a moron. At that point, I just say nevermind; no point in ordering afterthat. I don't regularly do business with those who are rude. I realize it may sound like I am complaining about nothing. But, it's difficult to convey tone of voice, eye contact, and overall mannerisms through a review. And that was the mainissue I encountered today. I am not one of those people who believe that retail workers should always be sunny and deferential, but at LEAST treat me politely... that's all I ask. I took my business elsewhere, and will not be back to this location. Read more

Subs were great!! Very tasty? only thing is we found a few hairs on the one sandwich we got :(

Restaurant is so clean and management and staff are so friendly. Food is amazing. I highly recommend it.

If you aren?t eating here you?re missing out!! I got the best Buffalo Chicken Sandwich with cheese, delicious chicken, and the... perfect amount of sauce. It was absolutely banging. This place is quickly becoming my regular for lunch on break and theofferings are wide from chicken to steak sandwiches. The service is quick and the staff is amazing ! Read more

Great service, friendly staff, fresh sandwiches and very delicious. This store is highly recommended. Thank you so much we... really enjoyed our meals ???????????? Read more

The food was so delicious and the staff were so friendly. 100% would recommend to all my friends and family!

Amazing Food!! Friendly Staff!! The Owner, Wagdy, came out and asked us how everything was and welcomed us to the restaurant. ... Place looks incredible, will be back again!! Best Philly in Town!! Read more

First time at this location. Awesome customer service. High props to the cashier nayelly!! She made a great watermelon... strawberry lemonade!!!! Read more