Reviews for Hacienda Mexican Restaurants in Michigan City, IN

I was very disappointed. The first red flag was the tomato paste based salsa. (See picture) the food was underwhelming.... Margaritas were meh. Our server was pleasant and fast. Read more

We came on a Saturday night, which was surprisingly slow (>5 tables occupied, including us + 6... provided exceptional prompt service, starting us off with chips & salsa (best ranch + salsa recipe!). In addition, she ensuredwe liked our choice of dip. I don?t know if their non-alcoholic drinks simply aren?t posted or are on a separate menu, howeverwe weren?t provided with either options. When we asked for the drink menu, an alcoholic one was provided which was simply agenuine misunderstanding. Our waitress overlooked our section, creating an excessive wait time to place our order so anotherstaff member took care of us. After additional time passed, she came to introduce herself and start us, but it was obviously toolate at that point. The waitress that took over didn?t check to see if we needed anything, nor did the original after servingour meal and locating them was difficult as they were in the back essentially the entire time, so multiple staff had to assistus (< 4). The chicken quesadillas had the perfect texture, seasoned thoroughly & fresh tasting. THE BEST FRIED ICE CREAM EVER! Iordered the Oreo churro, with caramel sauce which was made incorrectly and sent back. Food and customer service from our hostwas great, but the waitress were slow and not as friendly for it to be a slow night. I would eat here again. Read more

The food was excellent, and our waitress was wonderful. The frozen blueberry margarita was sooo good. Thumbs up on everything.... ???? Read more

I paid $20 for this meal I got no beans and rice. You have to work at giving somebody this small amount. I asked the lady on... the way out if I could have a small cup of salsa, and take in mind I already paid for the order over the phone. And she wouldnot give me any she wanted to charge me for some salsa. I thought you got a small container of that when you got tacos but Iguess I was wrong. Hacienda I?m not gonna come there anymore you just don?t have the value for the money. And no plastic wear,I?ll just eat with my hands. Lol. Thanks for a bad experience. Read more

Let me start with the good- our waitress was super sweet. The food was pretty bad. I would compare the salsa to ketchup. I... ordered the fish tacos. (Including photo) My husband thought I was joking when I told him they used fish sticks. Nope.Definitely not joking. Read more

I am in town for work and we had a staff night out. We were all impressed with the watermelon margaritas (pictured, but the... lighting has messed with the color). I ordered the Blanca burrito and added shredded beef on recommendation from our waitress.She definitely deserves some recognition for that suggestion! The beef was a delicious addition. Everything our table had wasgreat and the waitress was wonderful. Read more

Had a wonderful time! Delicious food as always. Best part was our fun and friendly server Cassie! Her vibrant personality got... the party going. And, she was always there with drink refills and making sure we had everything we needed. Cassie goes aboveand beyond! So very happy we got her as our server. Read more

Haven't been here for years, and think it'll be even more years before I go back. It used to be wonderful every single time.... This time it was absolutely disgusting, and my 6 year old and I both ended up sick and puking the rest of the night. Thankfullymy 1 year old didn't touch hers or she probably would of been doing the same. At first the waitress seemed ok. When she took ourorder she acted like she could careless and just wanted us to be done ordering so she could move on. I ordered both my girls Macand cheese and fries. The fries were hard and unedible, and cold. I got the original burrito combo with chicken. Normally it'smoist and juicy and amazing. Not this time. It was so dry you couldn't eat it. It tasted off, the color was off. It was brownand pink and cold and dry. We got our food relatively quick too, so I'm not sure how it was so cold. The chili that came with itwas also cold and looked old. My husband's beans that came with his were basically a small streak smeared on the plate, andcrusty. The rice and chips and salsa were the only thing we really were able to eat. I complained and all the waitress said was'ill have them take it off your order' and walked away. It was taken off and I was only charged for the rice and beans, butstill. That was the main part of my meal. She didn't offer to fix it or offer to let me order something else, which I assumedwas the normal protocol when an issue like this happened at a restaurant. I was completely polite about it all too. I still eventipped, just out of decency. It's very disappointing, because I loved this place. They weren't even busy either. If they were,then sure it'd be understandable.. but they weren't. Being kind and polite is also a good trait when you're waitressing. Theonly good part about the visit was the staff at the front. Hoping this was just a bad day, and not how the place always is.Regardless, I think I'll take my business to another location. Read more