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Reviews for Pollo Tropical in Miami Lakes, FL

Mcquade03 ._. 1 year ago
1

Poor service. Standing in front of register for ten minutes and no one would even acknowledge that we wanted to order. Won?t be... returning to this location, they?re damaging the brand. Read more

Tyler Doss 2 years ago
5

Delicious food and great service! Was so good! Will definitely be back. First time was yesterday eating here. Got the chicken... soup and it was fantastic! Line was pretty long but wouldn't have even known it how fast we were in and out the drive thru! Read more

Gods Money360 2 years ago
3

A welcomed change from the normal fast food. You can never go wrong with chicken off a grille.

Vilina de los Cuetos 2 years ago
1

Very disappointed with their service. You never get a complete order, always missing something. Just made a purchase of $50.55,... dinner for my family, they confirmed to the umber driver that my order was completed. When I received my order, it was missingbalsamic tomatoes and all the sauces that I requested, and no utensils. Unfortunately, this is a usual thing to happen there.For the first time I texted and asked the ubereats guy to please confirm with them that the order was completed, and it wasn?t.I thought maybe I would get my completed order, but of course not. Bad service 100% ???? Read more

Jeanette Rodriguez (jrodi777) 2 years ago
5

If you're in the mood for a quick Cuban dinner for yourself or a family this place is yummy, authentic, and consistent. It has... alot of options to choose from and all are delicious. I do recommend going early because around dinner time sometimes they runout of certain foods. That's how good it is. If my review has helped you please like ???????? and follow for more adventures!Enjoy! ???? Read more

Gernise Gregoire 2 years ago
1

Ordered a tropi chop and they added no toppings but beans. this place needs to be shut down asap. They trash

lisandra quintana 2 years ago
1

Nasty places in the middle of a beautiful city of miami lakes . ***THIS POLLO TROPICAL doesn't have any kind of cleaning to... eat, disgusting Read more

Sianeth Mena 2 years ago
1

I stopped by Pollo Tropical yesterday at approximately 4:30 pm for a late lunch/ early dinner. I don?t know what has happened... with this specific restaurant in the last couple of years but their quality of work has gone down tremendously. I asked for aside of fries and this is what I got served. I didn?t notice till I got home. I am greatly disappointed in the food service, nowonly do we have to wait in long lines but are served overcooked food as well. Read more