Reviews for Five Guys in Miami Beach, FL
The burgers were not very tasty. I didn't really understand what kind of meat it was. Absolutely tasteless. The atmosphere is... like in American cafes, everything is fast. Perhaps this is in the culture, but it was strange to me when the burger wascrushed to us). Read more
Cashier was friendly and quick to take our order. Wait what is vanilla shake with Reese?s peanut butter cups and banana shake... with Reese?s peanut butter cups. Whip cream on top also. Super delicious! Would definitely go there again. Read more
As I always say you take Five guys fries and shake shack burger and the perfect combo has born. Besides this note I give 3 stars... because $25 (tip included) for a burger, regular fries and large soda I think is way too much. It is still a fast-food chainrestaurant. So then we should pay what? 30 for a ?gourmet? burger?? Read more
Honesty my favorite burger place. Every time I eat a burger else where I feel buyers remorse. Sometime I call the order for pick... up and a save like 12 minute wait time. Their staff is super nice. when you engage the station where they They prep the friesand when your courteous and supper nice they hook it up with a little extra fries. Read more
Best burger and fries really. The food has a very good portion , delicious but a little bit expensive. The staff is friendly.
The best burger & fries that I?ve ever had. We went there 2x. The ice machine got broken in the first night when we?ve been... there - and they didn?t fix it and said the other night ?yeah we forgot to call the guy to fix it? ???? Also: you have to wait alot to place your order and then to get your food. The prices are insane.. 50 dollars for 2 burgers, 2 fries and 2sodas.. Again: good quality of burger though :-) Read more
Very bad experience on this location and tbh it?s systematic. I live close by and it?s always takes so long to do anything..Walk... in is awful..ppl are waiting for 30 min in the line and no cashier on his position (see img below). Delivery takes so long aswell and I?m pretty sure ppl think it?s coz of delivery partner but that?s not true. I ve seen it myself how chill and notorganized their work is. Pick up the most crazy experience tbh. In the app or website they tell you that order will be ready in15 but when you arrive you should wait another 15 min???????????.Why is it so hard to tell actual cooking time..that customercan arrive and pick it up within 1 min if order is paid. Overall..this branch is trash and it makes five guys look bad Read more
POORLY TRAINED STAFF - Amazing burgers and fries. Had a double bacon cheeseburger and cajun fries ???????? which were... phenomenal. My only issue was the staff seemingly not understanding I wanted to get a side of mayo ???? upon request, the blackguy with glasses who called my order (#53 11/18) gave me a less than half full side of mayo (comical, I know) while the shortblonde haired hispanic lady who?s in charge of the grill kept her confrontational nonverbal demeanor and the nastiest looks youcould imagine while telling the guy to dismiss my request. Rude and out of place. It was as if politely asking for a side of acondiment for the food I just paid for was an operational affront to the company. When confronted about this basic request thehispanic lady hid in some corner and refused to engage, the guy who gave me my order acted as if he couldn?t comply saying ?weusually don?t do that? (mayo at a burger place? Really!?) and it was a lady in the preparation line who finally handed me a sideof mayo so I could enjoy my food. These staff members clearly have no notion of what food and beverage customer serviceentails, display major training flaws at the managerial level and have no standard of professionalism to uphold. ATROCIOUSCUSTOMER EXPERIENCE. Read more