Reviews for CAO Bakery & Cafe in Miami Beach, FL
CAO Bakery Alton Road Miami Beach Really bad service Like every CAO Bakery they start great but then they let the business go... down the drain because of service. Even though they consistently deliver great food; the service falls short from under the bar.The employee at the counter that helped me around 7:00 pm on September 01, 2022 was just waiting for the last hour to pass sothat she can close and leave. It seems to me that the team gets no training whatsoever in customer service and that isabsolutely poor management. I must point that out because the same thing happened at their location in North Miami, which is sadconsidering that they have so many years managing bakeries in Miami. You can have a good concept in food, decor and atmospherebut if your team members don?t even know what a smile is and continue to treat their best clients like if they were doing thema favor; sooner or later your doors will permanently close. They offer a rewards program that as a frequent client I?m stillwaiting to understand how it works and how we can all benefit from it, especially during such difficult times. I can go on andon to build a list of small details that can damage their reputation and eventually hurt their business. If I continue to gettreated like my life don?t matter, I will definitely stop coming here. As a recap, the warm atmosphere that the CAO family saysthat they offer should start on training their team to provide the right service, including every single detail. If this is asthey call the new generation of Cuban bakeries, I see no future for this great concept with poor service. Put your act togetherpeople! JR Read more
My new favorite place in SoBe. All the food items were wonderful. The desserts were amazing. And, it seems, the only place in... SoBe with reasonable prices! Read more
This place has wide variety of bakery stuff. The guava pastry was good and even the orange juice. The breakfast sandwich was ok.... The breakfast with bagel was not good. It was like a stone. No one can eat that. I could not take a single bite. Read more
Lovely, Tasty & Delicious Breakfast! Bright & Cheery Atmosphere. My Ham & Cheese Croissant, Scrumptious ????Hubby had an... Original Breakfast with Eggs & Crispy Bacon ???? Cafe con Leche & Tostada ???? Worth It?? Stop By, Don?t Let the Outside FoolYou. By the Pictures You?ll See- It?s a Good Place to Stop & Unwind or Prepare for the Day Ahead???? Read more
Amazing place With smile super service Chill bakery with tasty Cuban food Fresh
All Day Breakfast! The best menu!! Bistec a Caballo grilled palomilla steak, fried eggs, french fries, Cuban toast with butter... and café con leche *yummy* ???? New Yorker in Miami. Half Cuban Half American Original ??????????? Love CAO?? ?? Read more
Such a nice clean Cuban bakery in Miami Beach delicious food and friendly staff definitely must check this place out if you are... in Miami Beach only downside is parking very difficult to park but the delicious breakfast sandwiches and pastries make up forit???? Read more
No matter how many times customers say the service is bad, they don't seem to care. They always make you feel like trash. It... has nothing to do with what language you speak, I speak native Spanish, they will give you the worse treatment. Read more