Reviews for Wendy's in Miami, FL
Customer service here sucks, I did a mobile order and waited inside for 10min just to see that no one had made my food and... everyone was on their phone. Once I got my food, I took a bite and it was old an dry. I had to wait another 10min for them toremake my food so overall 20min of waiting when I was the only person inside. Highly disappointed! Read more
Disgusting. This is the last time I?m buying anything from this wendys. The bread is soggy, they put one lettuce and one tomato... and they are all soggy as well. This burger is miles away from looking like the advertisement. No wonder there is never a lineat this wendys. Save your money and eat somewhere else. Read more
My brother was craving Wendy's and this was the one closest to our location. I warned him about the bad food they serve here. He... still wanted to go.. Well, this Wendy's didn't disappoint once again.. First, after paying in drive-thru, a few seconds laterthey tell us to move the car forward (away from the drive thru window) to the front of the store as they would bring the food. This didn't make sense. 5 minutes later, they come out with the food. The burger was cold. You can see that the meat has beencooked hours before. The fries, forget it. Extremely soggy and full of grease. It appeared that both fries and burger were justplaced in the microwave and warmed up. Even the soda had no flavor. This has to be the worse Wendy's ever. If you are closeby, try eating at the gas station next to this store. You probably have a better chance eating something fresh than this store. Read more
This place has some of the worst service and the rudest employees you?ll find in any fast food restaurant. They continually get... orders wrong, the service is very slow (which is odd since the place barely has any customers), and the employees are veryrude. On several occasions, I?ve been the only person in line at the drive-thru (while the inside is empty too) and have had towait upwards of 10 minutes parked outside for them to give me my order. Then, even after the long wait, they still get my orderwrong, and then the employees get mad at you for complaining. This place is very bad, I?ll stick to the McDonald?s that?s lessthan a block away. Read more
Worst ever, raw chicken served!!! After 20min in line.... Be aware. Disgusting and unbelievable.
Im trying to figure out where to start with this review. I guess to start, we like Wendys normally. We get Wendys often when on... roadtrips. This branch of Wendys however has been an absolute dissapointment. We have been here 3 times since February to giveit a chance and it consistently is bad and sometimes is really bad. The first time we went we got a baconator value meal andtaco salad. The fries were soft and cold. The baconator was just ok. The taco salad we might rate as good but they forgot togive sour cream even though the receipt clearly had sour cream on it, when asked the staff gave us the sour cream that we shouldhave got. The chili for the taco salad in our opinion was too runny for a taco salad. It was basically like a water consistency.It was definitely more tomatoey than meaty. The first time we went was a dine-in experience and inside is ok incleanliness. The second time we went we were going to dine-in with a friend but they closed the dine-in 40 min early. Sincethere was no traffic we stood outside to look at the menu before getting in our car to drive through and order. Another employeepossibly on break saw us outside when he was at his car and told us we needed a car and we agreed and stated we were justlooking at the menu before driving thru to order. He then said we could just go inside to which we we notified him that all thedoors were locked. He then went and knocked on the door for the other employees to come over and unlock it for us. By the timewe checked all the doors, looked at the menu, then got let in we had 10 minutes left of dine-in and 4 hours left for the kitchento be open for drive-thru so we planned on grabbing the food and leaving to eat elsewhere with our friend. We had fries thatwere cold and soft just leaving the store that didn?t taste fresh or crisp at all. We had an item that after being ordered wasnot correct; it was supposed to be a jr bacon cheeseburger, however what we got was a double stack instead (ther Read more
I have been to this Wendy's many times and have never had any issues. I ordered a chicken sandwich, baconator and two fries. I... proceeded to the window to pay and was waiting there for a while until I was able to ask to add a drink to one of my meals. OnceI arrived home I open my sandwich and found this... where is the bacon? I am not sure what I was charged because when I went tolook for receipt I noticed that I didn't have it. So I could not check what was I charged for since this sandwich was clearlynot a baconator. I tried to call and no answer, it went to voice-mail and message box was full. I know that they do have apolicy about of they do not give you a receipt. This was on Saturday Nov 7, 202 around 8pm. Read more
Taking a bite of RAW chicken is F?ing disgusting. Thanks for nothing. Also business without a phone is as dumb as it gets.