Reviews for Wendy's in Miami, FL
The worst service ever, the place was dirty and the service was horrible
Maybe I picked a bad day but the service was horrible. Food was okay. They definitely needed a managers presence. Nobody... working the counter. Had to take order on drive thru computer and they were slammed. Should have gone through drive thruinstead Read more
We rarely eat fast food, but on three separate occasions, we've had the worst experience. This Wendy's needs new workers that... actually do their work. We've come to order to the drive-thru three times now and the first two times, their excuse was thesystem was down so we could not order. The third time we placed a mobile order and they claim to have never received an onlineorder even though the app confirmed it AND we had paid for it. The manager was incredibly rude and the other people working areequally incompetent, rude, and just collecting a paycheck doing nothing. One of the workers seemed to be high as well. I wouldnot come through here. The fries are always cold and soggy. Don't waste your time! Read more
I went last night and I ordered by the drive thru. When I pay the lady asked me to move my car back and wait my food for more... then 8 minutes, when my food was ready, I missed two frostys and I let the lady know, and she said "oh ok but can you go aroundand can back? There are more cars behind you" obviously I said no. To get to the end of the story, when I was eating my food itwas cold. ?????? Read more
Literally slowest drive through ever! Been sitting here with 3 people in front of me for 15 minutes. They only took one order.... And I come her 2 nights a week it's always the same. Read more
Horrible Custumer service in the mornings when I go. They open at 6:30 and by 6:40 they say they are close and do not attend... you. The worst thing is that I think that the bad service I received was from the manager. She kept on complaining to the womenmaking the sandwiches in Spanish thinking I only knew English. I would definitely not go back since it is the second time thishappend. Read more
I had a good experience overall. As always I don't eat in the facility, but pick up or go on drive through. The order is always... complete. The quality of the service is good. My Apple Pecan Salad is delicious anytime. I really love the combination oflettuce, blue cheese, pomegranate dressing, sliced apple, and honey nuts. Read more
Not happy with my experience here lately. Overall not careful with their drive thru orders. Was sold rotten milk today with a... meal we ordered for a child. Thankfully my child noticed it tasted funny and told an adult who checked it and confirmed it wasrotten, even though it was before expiration date. This tells me it was not refrigerated properly. Tried to call to advisemanager and the listed phone number doesn?t even work. Terrible. If you decide to go here please check the food before giving itto a child. Read more