Reviews for Subway in Miami, FL
Worst subway ever. Don?t go. Horrible customer service. They run out of ingredients
Terrible customer service placed online order like I always do. Employee was sitting down talking to someone and didn't even do... my order. Read more
Hands down the rudest most arrogant employees I have EVER come across at any establishment!....The girl that made my sub... wouldn't even speak and when she rang up my total she didn't even say anything...I had to look to see the amount....then she putthe receipt next to the register (not even near where I could reach it) and walked off...I had to say "Oh are we done with thetransaction now?"...no acknowledgement...CLEARLY all the ladies (who were rude) that work there need to apply as CEOs elsewhere,seeing how they believe that they are better than anyone else....I promise that everyone and anyone I know will hear exactly howpathetic and repulsive the employees are here and I will make sure that nobody I know ever goes there! Read more
We came at 10:50pm since they close at midnight. Door was closed, nobody inside, 5 people knocking the door and waiting outside.... I called, no answer. We waited for 10 minutes before the employee to open the door. It seemed he was on his break. Not toblame. Unfortunately, not a good humor, seemed lost as well. Perhaps management to be blamed. Good luck to the guy. Read more
Horrible service!!!! The door is open their is clients inside, the open sign is still on and they are taking orders but she... refused to let me order. Never again will I stop at this subway. Thus is the second time this happens. Read more
On 5/17/19 at 11.15am I placed an order via Subway mobile services. I received confirmation email that the order was received by... location 8768 Sunset Dr Sunset West Shopping Center Miami, FL 33173, USA Restaurant #26295. My mother went to collect the orderat 11.30am as the application confirmed it was ready to collect. When she arrived the person behind the counter told here thatshe was alone and had gotten no order. My mother had the order confirmation and told them yes it had been charged as well. Soshe then told them ok can you make it now and I will wait, the person told her no. That she would have to contact a Manager. Icalled the corporate number and explained what was occurring, she stated that she can see the order the POS and that she wasgoing to contact the store. They would not answer the call so I entered the store and awaited in line for someone to attend mein line to pass the corporate rep to them. When the it was my turn I explained who I had on the phone, and the 3 people behindthe counter said no they would not speak to her and the manager left at 11am. This is the second time this has ever happened tome. I left the store and the corporate member provided me with a gift card to cover the charge that would most likely not becredited. The manager contacted my mother Lisbeth, and it is then that we realized that this is the same store manager as the7311 SW 97th Ave Miami, FL 33173, USA Restaurant #819 where I had the same issue 2 years ago. This is absolutely ridiculous Iorder from the mobile app many times as I feel that really allows for easy pick and ordering as I wait 20 minutes beforecollecting orders so that the restaurant has time. These two location have the most atrocious, self entitle belittling staff Ihave ever encountered. My mother not once spoke bad or in an ill tone to anyone, nor did I as we treat others with respect nomatter what they are doing, as we are hoping to resolve and issue. I feel that these two locations need t Read more
Clean location and good food. 3 employees stood in the back ignoring me, they kept glancing at me so they knew i was there, for... a minute before I got served, which is why I don't give them a 5 star review, but after that she was polite and helpful. Read more
Rude girls... staff always has attitude